Bellperson

Hyatt; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality establishment in Charleston, SC is seeking a Hotel Bellperson to join their dynamic team. This role involves transporting guests, assisting with luggage, and providing local insights for an exceptional experience. Ideal candidates should possess strong customer service skills and have a high school diploma. The position offers professional development opportunities in a collaborative environment. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Previous experience in a bell person or similar guest service role is preferred.
• Ability to perform work under direct supervision and handle basic issues.
• Valid driver’s license preferred.

Responsibilities

• Transport guests to and from the hotel safely and timely.
• Assist guests with luggage and ensure belongings are cared for.
• Provide concierge services and guest assistance as needed.
• Offer local insights for an enhanced guest experience.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Basic knowledge of local attractions

Ability to work in a fast-paced environment

Teamwork and following instructions

Education

High School diploma or equivalent

Job description

Join our dynamic hospitality team as a Hotel Bellperson at The Lowline Hotel, where your friendly demeanor and dedication to guest service will enhance our guests' stay. This role offers an excellent opportunity to be the welcoming face of our hotel, providing exceptional assistance and local insights to ensure a memorable experience for every guest.

Key Responsibilities

• Transport guests to and from the hotel to local area attractions in a safe and timely manner
• Assist guests with luggage, ensuring their belongings are handled with care
• Support front desk operations as needed, including providing concierge services and guest assistance
• Offer recommendations for restaurants, tourist activities, and local attractions to enhance guest experiences
• Maintain vehicle cleanliness and ensure it is in good working condition
• Accommodate guests during their stay with attentive, courteous, and efficient service
• Support the hotel team with additional duties as assigned to ensure smooth operations

Skills and Qualifications

• Previous experience in a bell person or similar guest service role is preferred
• Ability to perform work under direct supervision, handling basic issues and escalating complex problems appropriately
• Basic knowledge of local attractions, restaurants, and transportation options
• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and professional demeanor
• High School diploma or equivalent required
• Valid driver’s license preferred
• Ability to work in a fast-paced environment and maintain a positive attitude
• Ability to work well as part of a team and follow instructions.
• Ability to work evenings, weekends and holidays.

Our hotel fosters a welcoming and collaborative environment, committed to growth and excellence in guest service. We offer opportunities for professional development and a supportive team culture where your contributions are valued.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.