Bellman/Driver

The Westin Westminster; Westminster (CO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Marriott travel discounts worldwide

Opportunities for growth

Competitive pay

Job summary

A prestigious hotel in Westminster is seeking a dependable Bellman/Driver to provide exceptional service and assist guests with their needs. This role involves greeting guests warmly, driving them to local destinations, and maintaining the cleanliness of the hotel entrance and lobby. Ideal candidates will have previous customer service experience, a valid driver's license, and the ability to handle luggage. Join a supportive team with opportunities for growth and competitive pay.

Qualifications

• Previous hospitality or customer service experience preferred.
• Valid driver's license with a clean driving record required.
• Dependable, professional, and well-groomed appearance.
• Strong communication and interpersonal skills with a guest-first mindset.
• Ability to work outdoors in various weather conditions (snow, rain, heat).
• Dependable, professional, and well-groomed appearance.
• Flexibility to work shifts that may include mornings, evenings, weekends, and holidays.

Responsibilities

• Greet guests upon arrival, assist with luggage, and escort to rooms.
• Provide information about hotel services and local attractions.
• Drive guests to local destinations within a 5-mile radius.
• Assist with transportation needs, including driving guests within 5 miles in hotel vehicle.
• Maintain cleanliness and order of the main entrance and lobby area.
• Empty trash cans and ash urns to keep a tidy environment.
• Carry and stock firewood for the fireplace.
• Perform snow shoveling and de-icing of entrance walkways.
• Support front desk by handling guest requests and assisting with room moves.
• Ensure safety policies and Marriott standards are followed.

Skills

Customer service

Communication skills

Interpersonal skills

Ability to lift 75 lbs

Job description

Bellman/Driver - The Westin Westminster

We are seeking a professional, service-oriented, and dependable Bellman/Driver to join our Front Office team at The Westin Westminster. As a Bellman/Driver, you will be one of the first and last associates our guests interact with, creating a warm and memorable impression through genuine hospitality, attentive service, and assistance with their needs. This role also includes maintaining the cleanliness and presentation of the hotel’s entrance and lobby areas, and occasionally transporting guests within a 5-mile radius of the hotel.

Responsibilities

• Warmly greet guests upon arrival, assist with luggage, and escort them to their rooms.
• Provide information about hotel services, amenities, and local attractions.
• Deliver packages, amenities, and other items promptly to guest rooms.
• Assist with guest transportation needs, including driving guests to local destinations within a 5-mile radius in the hotel vehicle.
• Maintain the cleanliness and order of the main entrance and lobby area, including doors, mats, and walkways.
• Empty trash cans and ash urns regularly to maintain a tidy and polished environment.
• Carry and stock firewood for the fireplace, ensuring it is neat and ready for use.
• Perform snow shoveling and de-icing of entrance walkways during inclement weather for guest safety.
• Support the front desk team by handling guest requests and assisting with room moves.
• Ensure compliance with safety protocols, vehicle operation policies, and Marriott guest service standards at all times.

Qualifications

• Previous hospitality or customer service experience preferred; hotel experience a plus.
• Valid driver’s license with a clean driving record required.
• Ability to lift and carry luggage, packages, and supplies up to 75 lbs.
• Strong communication and interpersonal skills with a guest-first mindset.
• Ability to work outdoors in various weather conditions (snow, rain, heat).
• Dependable, professional, and well-groomed appearance.
• Flexibility to work shifts that may include mornings, evenings, weekends, and holidays.

Why Join Us?

At The Westin Westminster, our Bellman/Drivers are ambassadors of hospitality and care. Joining our team means becoming part of a supportive environment with opportunities for growth, competitive pay, Marriott travel discounts worldwide, and the chance to create meaningful guest experiences every day.