Bellman

Evans Hotels; San Diego (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Discounted hotel rooms for you and a1

Free employee parking

Free meals during shifts

Health, dental, vision

401k with match

Life insurance

Sick and vacation time

Referral bonuses

Shifts: Day / Evening

Job summary

The Lodge at Torrey Pines, part of Evans Hotels, seeks a Bellman to warmly greet guests and provide professional assistance for arrivals and departures. You will offer personal service, share local tips, and help guests with luggage and transportation.

Ideal candidates have a friendly, upbeat attitude, the ability to work in a fast-paced resort setting, and a willingness to go above and beyond for guests. This role includes day/evening shifts at the La Jolla property.

Qualifications

• High school diploma or GED required or equivalent experience.
• Expected 1 year of relevant guest service experience preferred.
• Maintain professional and friendly demeanor under pressure.

Responsibilities

• Greet guests warmly and project a positive, professional image.
• Explain hotel amenities and available services to guests.
• Assist guests with unpacking and organizing luggage.
• Share local activity recommendations to enhance guest experience.
• Deliver messages, packages and faxes promptly to rooms.
• Schedule and arrange guest transportation as needed.

Skills

Guest service

Customer service

Professional appearance

Team player

Education

High school diploma or GED

Job description

Job Details

Job Location: Lodge - La Jolla , CA 92037
Position Type: Full Time
Salary Range: $19.00 - $19.00 Hourly
Job Shift: Day / Evening
Job Category: Customer Service - Guest Service - Non Supervisory LOCATION

The Lodge at Torrey Pines

Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.

The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY

The Bellman ("Botones") welcomes our guests with a warm friendly smile and provides courteous, professional assistance to arriving and departing guests. Proactively provides our guests with personal service and attention that exceeds their expectations.

PAY & PERKS

• Compensation: $16.30
• Earn $1000for Culinary, Engineering, Housekeeping, and$350 for all other roles foreachhiredreferralat any Evans Hotels property.
• Discounted Hotel Roomsfor you, family, and friends
• Free Employee Parkingand/or discounted MTS Pronto card
• Free Meals & Refreshmentsduring working shifts
• Career advancement opportunities!
• Health (including SIMSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Conveys a favorable image of the organization by projecting a positive, professional appearance and demeanor to our guests.
• Enthusiastically informs our guests of all amenities, features, and equipment available in the room and services available throughout the hotel.
• Enhances our guests' experience by offering assistance in unpacking and organizing their luggage.
• Creates positive memories for our guests by informing them of local activities and entertainment with energy and enthusiasm.
• Provides personal services such as delivering messages, packages, and faxes to guest rooms and meeting rooms in a timely manner.
• Schedules and arrange transportation services for our guests.
• Performs additional duties and responsibilities as directed by the leadership team.

Qualifications

• High school diploma or GED.
• At least 3-12 months of relevant experience and/or training. If no educational background, at least 1 year.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Previous similar position in a hotel, or similar business entity preferred.
• Availability to work on weekends and holidays is required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.

The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.