Bellman

Davidson Hospitality Group; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Davidson Hospitality Group is looking for a guest services/bell associate to greet guests, assist with luggage, and provide information on hotel amenities and local attractions. You will escort guests to rooms, deliver messages, and coordinate transportation while maintaining a welcoming lobby area.

Prior bell/guest services experience and CDL where applicable are preferred. Excellent English communication and a friendly, proactive attitude are essential to ensure memorable stays for guests

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Guest services

Communication

English fluency

Education

CDL license (where applicable)

Job description

Overview

Are you a vibrant and customer-oriented individual who loves creating exceptional experiences? Become an integral part of our guests' memorable stays. With your high energy, enthusiasm, and impeccable service skills, you'll assist guests with their luggage, provide information about our hotel's amenities and local attractions, and ensure a warm and welcoming atmosphere. Take this opportunity to shine in a dynamic and rewarding hospitality environment.

Key Responsibilities:

• Greet guests with a warm and friendly demeanor upon arrival
• Assist guests with their luggage, ensuring prompt and efficient service
• Provide information about hotel amenities, services, and local attractions
• Escort guests to their rooms, explaining the features and facilities
• Deliver messages, packages, and other items to guest rooms
• Coordinate transportation arrangements for guests as requested
• Maintain a neat and organized lobby area
• Anticipate and fulfill guests' needs to ensure a memorable stay

Qualifications

• One year prior Guest Services/Bell experience preferred
• Valid CDL license where applicable
• Familiarity with local area and attractions
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.