Bell Captain

Davidson Hospitality Group; Georgia; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

24/7 Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Barnsley Resort, part of Davidson Hospitality Group, is seeking a Bell Captain in Georgia to lead a team of bellpersons and ensure a warm, efficient guest welcome. The role focuses on personalized guest care, prompt luggage handling, and close collaboration with hotel departments to deliver exceptional experiences.

Ideal candidates will have strong English communication, leadership, and guest-service skills, along with a knowledge of the local area and attractions.

Qualifications

• Read, write and speak English fluently.
• Ability to communicate effectively with guests and staff.
• Strong leadership and team management skills.
• Familiar with local area and attractions.

Responsibilities

• Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
• Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
• Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
• Maintain knowledge about the hotel's facilities, services, and local attractions.
• Ensure smooth flow of luggage, packages, and guest belongings.
• Provide recommendations and assistance to guests to enhance their stay.
• Collaborate with other departments to ensure a seamless guest experience.
• Uphold cleanliness, safety, and guest satisfaction standards.

Skills

English fluency

Leadership

Guest service

Job description

Property Description

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

Overview

Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.

Responsibilities

• Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.


• Greet and assist guests upon arrival and departure, providing a warm and personalized experience.


• Coordinate luggage handling, transportation, and guest requests promptly and efficiently.


• Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.


• Ensure a seamless and efficient flow of luggage, packages, and guest belongings.


• Provide recommendations and assistance to guests, enhancing their overall stay.


• Collaborate with other departments to ensure a smooth guest experience.


• Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.

Join our team as a Bell Captain and be part of a team that values exceptional guest service and creates memorable experiences. Your dedication to guest satisfaction and your ability to lead a team will contribute to the success of our hotel/resort and make a lasting impact on our guests' stay.

Qualifications

• Less than three moving violations in the three previous years


• No DUI convictions


• Must have current driver's license where applicable


• Read, write and speak English fluently


• Ability to communicate effectively with the public and other employees


• Familiar with local area and attractions


• One year prior Guest Services/Bell experience preferred


• Valid CDL license where applicable

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.