Bell/Valet Captain

Global Ambassador Hotel; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Job summary

The Global Ambassador is seeking an experienced valet attendant to deliver a superior guest experience in our Phoenix hotel. You will greet guests, escort luggage, and park or retrieve vehicles while maintaining precise valet procedures.

We value safety, reliability, and teamwork; 2–3+ years of luxury-hotel valet experience is preferred. Must be able to work weekends and nights with a valid driver’s license and clean driving record.

Qualifications

• 2–3+ years valet experience in luxury hotels.
• Supervisory experience in hospitality preferred.
• Valid driver’s license with a clean driving record.
• Flexible shifts including weekends, nights and holidays.
• Professional demeanor and uniform compliance.

Responsibilities

• Serve as the first impression of The Global Ambassador.
• Answer questions, escort luggage, and park/retrieve vehicles.
• Note any vehicle damage and update key tags accordingly.
• Drive vehicles safely and efficiently.
• Explain parking procedures and hotel amenities to guests.
• Supervise other valet attendants and train staff.

Skills

Valet experience

Supervisory experience

Driver's license

Guest service

Safety-minded

Flexible shifts

Job description

• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week

A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset .

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List , The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Serve as the first impression of The Global Ambassador
• Ensure guests have a memorable experience by answering questions, escorting luggage to guest rooms, and parking/retrieving vehicles
• Note existing vehicle damage and make notes accordingly on key tags
• Drive vehicles in a safe and efficient manner
• Knowledge of hotel amenities and guest offerings
• Explain parking procedure and fees accurately to guests
• Supervision of other bell/valet attendants
• Train employees and enforce hotel policies and procedures
• Opportunity for connecting with guests to provide hotel and local recommendations
• A true desire to satisfy the needs of others in a fast-paced environment
• Continuous training/personal development, especially relating to professional hospitality, technical skills, and proactive approaches to solve guest or hotel concerns.
• Work to help all teammates to complete the required activities which will ensure guest satisfaction
• High level of organization to uphold valet procedures of issuing and returning guest keys during check in, check out, and day use for members or other restaurant guests

Qualifications

• 2-3+ years valet experience required, luxury hotel preferred
• Supervisory experience in hospitality preferred
• Valid driver's license and clean driving record
• Responsible and safety-focused
• Ability to work flexible shifts including weekends, nights and holidays
• Professional demeanor and uniform
• Physical stamina to lift moderate amounts of weight and walk distances to parking areas
• Physical ability to drive vehicles and lift luggage

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required .

We use eVerify to confirm U.S. Employment eligibility.

We run background checks on all new hires in this position.