Bell Staff: Mountain Resort Guest Concierge & Valet

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Ski passes for dependents

Free skiing at all Alterra Resorts

Ski/snowboarding lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain in Mammoth Lakes, California, is seeking a seasonal guest services associate. You will meet and greet guests, assist with valet services, help with luggage, and provide information about rooms, ski area and local area.

The role includes assisting front desk operations, performing daily housekeeping-related tasks, and providing concierge services to guests. Minimum requirements include a high school diploma and 2 years of guest service experience; California driver’s license

Qualifications

• High School Diploma or equivalent; hotel or resort experience preferred.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to effectively communicate to guests, employees & management.
• Ability to perform under pressure.
• Ability to solve problems using common sense and hotel policy.
• Must have valid California driver's license.

Responsibilities

• Meets and greets guests as they arrive at the resort. Opens car doors and welcomes guests to the hotel.
• Offers guests assistance with valet services and luggage; manages luggage and parking with valet.
• Provides information about rooms, hotel, ski area and local area; assists with concierge services.
• Completes daily checklist to maintain overall appearance and guest experience; cross training in other departments.

Skills

Guest service

Communication

Customer relations

Problem solving

Education

High School Diploma or equivalent

Job description

Mammoth Mountain in Mammoth Lakes, California, is seeking a seasonal guest services associate. You will meet and greet guests, assist with valet services, help with luggage, and provide information about rooms, ski area and local area.

The role includes assisting front desk operations, performing daily housekeeping-related tasks, and providing concierge services to guests. Minimum requirements include a high school diploma and 2 years of guest service experience; California driver’s license