Bell Staff

Dimension Hospitality; Scottsdale (AZ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tips eligible

Job summary

Dimension Hospitality in Scottsdale seeks a friendly Bell Staff team member to warmly welcome guests, assist with luggage, and support arrival and departure experiences with a professional, guest-focused approach.

You will provide directions, local recommendations, escort luggage, and coordinate transportation as needed, in a fast-paced environment that rewards service excellence and teamwork.

Flexibility is important, including mornings, evenings, weekends, and holidays.

Qualifications

• Customer service and communication skills are essential.
• Lift, carry, push, and pull luggage safely.
• Flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Welcome guests with a professional and friendly attitude.
• Assist guests with transporting luggage to and from guest rooms.
• Provide directions, property information, and local area recommendations.
• Coordinate transportation requests and assist with valet and shuttle services.
• Support Front Desk operations during busy periods.
• Maintain a clean, organized, and inviting lobby and entrance area.
• Respond promptly to guest requests and inquiries.
• Deliver outstanding customer service to enhance the guest experience.

Skills

Customer service

Communication skills

Guest relations

Job description

You are friendly, energetic, and service-focused, helping create a warm welcome and memorable first impression for every guest.

The Role

As a Bell Staff team member, you will assist guests throughout their arrival and departure experience. From handling luggage to providing local information and transportation support, you play an important role in delivering exceptional hospitality and ensuring guests feel valued from the moment they arrive.

What You Will Be Doing

• Welcome guests with a professional and friendly attitude
• Assist guests with transporting luggage to and from guest rooms
• Provide directions, property information, and local area recommendations
• Coordinate transportation requests and assist with valet and shuttle services as needed
• Support Front Desk operations during busy periods
• Maintain a clean, organized, and inviting lobby and entrance area
• Respond promptly to guest requests and inquiries
• Deliver outstanding customer service to enhance the guest experience

Why You Will Love It Here

• Opportunity to earn tips in addition to your regular pay
• Fast-paced, guest-focused environment where no two days are alike
• Supportive team culture that values collaboration and service excellence
• Opportunity to build hospitality and customer service skills
• Be part of creating memorable guest experiences every day

What Makes You You

• Friendly, outgoing, and professional demeanor
• Strong customer service and communication skills"
• Ability to lift, carry, push, and pull guest luggage safely
• Ability to stand and walk for extended periods
• Dependable, team-oriented, and eager to assist others
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays
• Previous hospitality or guest service experience is a plus, but not required

Other Requirements

• Must be at least 21 years of age to operate the resort van
• Must have an acceptable Arizona Motor Vehicle Report (MVR)

Licenses/Certifications

• Valid Arizona Driver's License

Source: Dimension Hospitality