Bell Services & Guest Experience Associate

MGM Resorts International; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, &

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International in Las Vegas is seeking a Bell Baggage Handler to help create WOW moments for guests. You will confidently manage baggage from the belt, direct luggage to correct grids, and support hotel groups with care and efficiency.

The role emphasizes friendly service, teamwork, and adherence to MGM Resorts’ service standards, with varied shifts including weekends and holidays in a busy resort environment.

Qualifications

• Must be at least 18 years old.
• Able to work varied shifts, including weekends and holidays.
• Demonstrates excellent customer service and guest-focused attitude.

Responsibilities

• Retrieve bags from the baggage belt and place them into grids based on luggage tag numbers.
• Assist with moving luggage for hotel groups as needed.
• Maintain a clean and safe work area for guests and staff.
• Provide friendly, on-brand service that supports MGM Resorts’ standards.

Skills

Customer service

Team player

Job description

MGM Resorts International in Las Vegas is seeking a Bell Baggage Handler to help create WOW moments for guests. You will confidently manage baggage from the belt, direct luggage to correct grids, and support hotel groups with care and efficiency.

The role emphasizes friendly service, teamwork, and adherence to MGM Resorts’ service standards, with varied shifts including weekends and holidays in a busy resort environment.