Bell Person-Full Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Atlantic City seeks a Bell Person to provide exceptional customer service, assist guests with luggage, and promote hotel services. Ideal candidates will have a pleasant personality and the ability to lift heavy luggage. Join a dynamic team committed to guest satisfaction.

Qualifications

• Maintains an upbeat and positive attitude.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and resolves service breakdowns.

Responsibilities

• Transports guest luggage to and from rooms.
• Informs guests of hotel facilities and services.
• Participates in maintaining a safe, clean work environment.

Skills

Customer Service

Communication

Positive Attitude

Education

High school diploma or equivalent

Job description

Bell Person-Full Time (Caesars Atlantic City)

Join to apply for the Bell Person-Full Time (Caesars Atlantic City) role at Caesars Entertainment

Bell Person-Full Time (Caesars Atlantic City)

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Join to apply for the Bell Person-Full Time (Caesars Atlantic City) role at Caesars Entertainment

JOB DESCRIPTION

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Essential Functions

JOB DESCRIPTION

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Transports guest luggage to the room assigned after registration process is complete. Picks up guests' luggage upon departure and transports to transportation or delivers for storage. Informs guests of the Hotel's facilities, services available, points of interest and entertainment attractions. Takes flowers to guests’ rooms. Delivers newspapers to hotel rooms. Delivers and picks up executive laundry. Assists guests with room changes and maintains room key security. Participates in maintaining a safe, clean work environment. Completes required room slip information and submits to Bell Captain after each front. Informs Captain of guests without luggage. The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain. Completes special assignments as requested.

Education/Skills/Experience

High school diploma or equivalent preferred. Basic knowledge of local areas. Pleasant personality, able to lift heavy pieces of luggage.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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