Bell Person/Lobby Attendant - Glacier National Park

Xanterra; Columbia Falls (MT); On-site; USD 15,000 - 17,000; Part time

Job summary

Join a leading company in Glacier National Park as a Bell Person/Lobby Attendant. Your role will include greeting guests, assisting with luggage, and maintaining cleanliness in public areas. Enjoy a vibrant work environment with opportunities for growth and a chance to connect with nature.

Benefits

Employee Assistance Program

Wellness Program

Learning and Development Program

Free Glacier National Park pass

Retail, Lodging and Travel Discounts

Qualifications

• Directly related experience preferred.
• Ability to handle guest concerns in a tactful manner.

Responsibilities

• Greet all arriving/departing guests.
• Transport luggage to and from guest rooms.
• Clean public areas in lobby and restrooms.

Skills

Enthusiastic

Friendly

Energetic

Teamwork

Customer Service

Job description

Overview

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service donot impact our positions or job offers.

Live. Work. Explore. as a part of our Lodging team in Glacier National Park!

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Bell Person/Lobby Attendantto Live. Work. Explore. this summer!

Job Summary:
Greeting guests, assisting with luggage transport, and providing information about the hotel and surrounding areas. This role also includes maintaining cleanliness in public spaces, managing fireplace operations, and ensuring a welcoming atmosphere for all guests while adhering to company policies and safety practices.

The Details:
Position Type: Seasonal
Season Dates: May through early-October 2025
Pay: $14.60 hourly + tips
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Location: Lake McDonald Lodge

Why Glacier National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are an authorized concessionaire in Glacier, and proud stewards of the park.

Life in Glacier:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Glacier National Park pass
• Free Red Bus Tours (if available)
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

Responsibilities

• Greet all arriving/departing guests.
• Transport luggage to and from guest rooms.
• Assist the Guest Services team as directed.
• Answer guests inquiries about the hotel, park, and surrounding areas.
• Clean public areas in lobby, restrooms, and meeting/convention rooms:
  • Trash removal, vacuum, dust, move lobby furniture, etc.
• Build and start fire in fireplaces.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures.
• Other duties as assigned.

Qualifications

• Must be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Must be able to work as a team or alone.
• Directly related experience preferred.
• Ability to handle guest concerns in a tactful and caring manner.

Physical Requirements include:

• Must be able to walk and stand for long periods of time.
• Frequent lifting, carrying, pushing, and pulling luggage up to 100 pounds.
• Frequent carrying luggage up and down narrow flights of stairs.
• Must be able to bend, kneel, stretch, and reach for extended periods of time.
• Working in various weather conditions.
• Working safely with required chemicals.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Must be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Must be able to work as a team or alone.
• Directly related experience preferred.
• Ability to handle guest concerns in a tactful and caring manner.

Physical Requirements include:

• Must be able to walk and stand for long periods of time.
• Frequent lifting, carrying, pushing, and pulling luggage up to 100 pounds.
• Frequent carrying luggage up and down narrow flights of stairs.
• Must be able to bend, kneel, stretch, and reach for extended periods of time.
• Working in various weather conditions.
• Working safely with required chemicals.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Greet all arriving/departing guests.
• Transport luggage to and from guest rooms.
• Assist the Guest Services team as directed.
• Answer guests inquiries about the hotel, park, and surrounding areas.
• Clean public areas in lobby, restrooms, and meeting/convention rooms:
  • Trash removal, vacuum, dust, move lobby furniture, etc.
• Build and start fire in fireplaces.
• Follow Company and departmental environmental practices, safety practices, and policies and procedures.
• Other duties as assigned.