Bell Person

Witt/Kieffer; Houston (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Bell Person to enhance guest experiences at their hotel. This role involves assisting guests with luggage, providing information about hotel amenities, and maintaining a welcoming environment in the lobby. Ideal candidates will possess excellent communication skills and a passion for customer service. Join a team that values mutual respect and offers a supportive work environment, making every guest's stay memorable and enjoyable.

Qualifications

• Must have a high school diploma or equivalent.
• Strong communication and customer service skills are essential.

Responsibilities

• Escort incoming hotel guests to rooms and assist with luggage.
• Maintain cleanliness in lobby and front areas of the hotel.
• Provide information about hotel services and local attractions.

Skills

Guest Service

Communication Skills

Problem-Solving

Education

High School Diploma or equivalent

Job description

The Bell Person will serve hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Responsibilities

• Escorts incoming hotel guests to rooms and assists guests with luggage.
• Attends and participates in monthly front office meetings.
• Inspects guest’s room to ensure that it is in order and that supplies are adequate.
• Explains features of room such as operation of radio, television, telephone, in-room movie system, etc.
• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands.
• Maintains courtesy van consisting of washing, cleaning, and fueling.
• Raises, lowers, and ensures proper handling of American flag.
• Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
• Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
• Other duties assigned by the Leader.

Education and Experience

• HS Diploma or equivalent

Position Requirements

Successful completion of a background check is required prior to employment.

Category Guest Services

Location JW Marriott Houston 261

Full-Time/Part-Time Part-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number GUE-25-00043

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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