Bell Captain-Rooms-Sheraton Kauai Coconut Beach Resort

Davidson Hospitality Group; Hawaii; Sur place; USD 27 000 - 38 000; Plein temps

Avantages offerts par ce poste

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Résumé du poste

Davidson Hospitality Group is hiring a Bell Captain for Sheraton Kauai Coconut Beach Resort in Hawaii. Lead bellpersons, greet guests, and coordinate luggage and guest requests to ensure a warm, personalized arrival and departure experience.

The role emphasizes active guest service, strong communication, and teamwork across departments, with a focus on Hawaiian hospitality and exceptional guest experiences.

Qualifications

• Read, write and speak English fluently.
• One year prior Guest Services/Bell experience preferred.
• Must have current driver’s license where applicable.
• Valid CDL license where applicable.

Responsabilités

• Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
• Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
• Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
• Maintain knowledge about the hotel's facilities, services, and local attractions.
• Ensure a seamless flow of luggage, packages, and guest belongings.
• Provide recommendations and assistance to guests, enhancing their stay.
• Collaborate with other departments to ensure a smooth guest experience.
• Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.

Connaissances

English fluency

Guest Services/Bell experience

Public communication

Local area knowledge

Driver's license

CDL (where applicable)

Description du poste

Property Description

Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.

Overview

Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.

Responsibilities:

• Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
• Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
• Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
• Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.
• Ensure a seamless and efficient flow of luggage, packages, and guest belongings.
• Provide recommendations and assistance to guests, enhancing their overall stay.
• Collaborate with other departments to ensure a smooth guest experience.
• Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.

Sign on Bonus Incentive Plan-$150.00 at Hire, $300 after 90 Days & $500 at 6 months

Qualifications

• Less than three moving violations in the three previous years
• No DUI convictions
• Must have current driver's license where applicable
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees
• Familiar with local area and attractions
• One year prior Guest Services/Bell experience preferred
• Valid CDL license where applicable

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $23.64 - USD $23.64 /Hr.