Bell Captain — Guest Experience Leader

Spirehotels; Burbank (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid time off

Hotel discounts

Job summary

Spire Hospitality, LLC is seeking a Front Desk/Bell Person in California to greet guests, assist with luggage, deliver items, and support the guest experience at the hotel across a range of duties.

The role requires a high school diploma or equivalent, a valid Class B driver's license, and prior guest service or hospitality experience. A comprehensive benefits package includes medical, dental, vision, 401K, and paid time off, plus hotel discounts.

Qualifications

• High school diploma or equivalent required or educationally equivalent experience.
• Valid, current Class B driver’s license.
• Prior guest service or other hospitality experience required.

Responsibilities

• Train bell staff and van drivers.
• Inspect van daily for cleanliness and safety.
• Schedule bell staff for adequate coverage.
• Greet and escort VIP guests to rooms.
• Handle guest laundry and deliver newspapers and mail.
• Answer the Bell Desk phone and provide information.

Skills

Guest service

Communication

Team player

Education

High school diploma or equivalent

Class B driver’s license

Tools

Driver’s license

Job description

Spire Hospitality, LLC is seeking a Front Desk/Bell Person in California to greet guests, assist with luggage, deliver items, and support the guest experience at the hotel across a range of duties.

The role requires a high school diploma or equivalent, a valid Class B driver's license, and prior guest service or hospitality experience. A comprehensive benefits package includes medical, dental, vision, 401K, and paid time off, plus hotel discounts.