Bell Attendant - PM

Miraval Resorts & Spas; Lenox (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fortune award

Fitness center access

Yoga classes

Lectures

Tuition reimbursement

Wellbeing reimbursement

Free golf

Employee discounts

Hyatt discounts

Flexible schedules

Job summary

Miraval Berkshires Resort and Spa is seeking a Bell Attendant to warmly welcome guests, handle luggage, and assist with transportation and guest requests. You will coordinate with Front Desk and other departments to ensure smooth arrivals and a memorable stay.

The role emphasizes a strong guest-focus, physical stamina for luggage handling, and a willingness to work in a busy resort environment, including a 2:00 p.m. to 10:00 p.m. shift as noted in qualifications.

Qualifications

• Must have a passion for helping guests and delivering a warm welcome.
• Excellent verbal communication and courtesy in fast-paced environments.
• Physical stamina to lift moderate weight and stand for extended periods.
• Ability to walk and move around hotel grounds comfortably.
• Clean driving record with a valid driver’s license.

Responsibilities

• Greet and assist guests warmly and courteously.
• Handle, transport, and store luggage safely.
• Transport guest vehicles and related equipment.
• Coordinate with Front Desk and other departments for guest deliveries.
• Provide directions to local insights.
• Transport guests to local venues as needed.
• Respond promptly to guest inquiries and special requests.

Skills

Guest service

Verbal communication

Physical stamina

Walking endurance

Valid driver’s license

Job description

Organization – Miraval Berkshires Resort and Spa

Summary

Your journey begins now!

At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

A Bell Attendant is responsible for welcoming guests, handling luggage, and providing personalized assistance to ensure a smooth and pleasant hotel experience.

ESSENTIAL FUNCTIONS

• Greeting and assisting guests warmly and courteously
• Handling, transporting, and storing luggage safely
• Handling and transporting guest vehicles and related equipment
• Coordinating with Front Desk and other hotel departments for guest deliveries
• Providing directions to local insights
• Transporting guests to local venues
• Responding promptly to guest inquiries and special requests

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval's purpose.

Miraval is a place where high expectations aren't just met-theyre exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

World class resort

• Awarded Fortune's 100 best companies to work for
• Unlimited use of our fitness center, yoga classes, and lectures
• Tuition or wellbeing reimbursement
• Free golf
• Employee discounts on all spa services and programming
• Discounted rates at Hyatt Hotels
• Positions with flexible schedules

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Clean driving record and valid license
• This is a second-shift position with hours of 2:00 p.m. to 10:00 p.m.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.