Bell Attendant/Guest Services

Sandestin Investments LLC.; Florida; Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Sandestin Golf and Beach Resort is seeking a Bell Attendant/Guest Services team member in Miramar Beach, FL. The role supports a vibrant front-office operation, welcoming guests, aiding with luggage, and guiding guests around the property.

The position emphasizes hospitality, safety awareness, and proactive guest assistance, with a requirement for strong communication and flexibility to work varied shifts.

Formación

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsabilidades

• Guest Service: Greet guests and assist with their immediate needs, and bid them farewell on departure.
• Luggage Assistance: Handle guests' luggage with care during check-in/check-out, including storage and retrieval.
• Information Resource: Provide information about resort amenities, activities, dining options, and directions.
• Safety and Security: Monitor guest safety and report hazards or unusual activities.
• Room Orientation: Escort guests to rooms and provide brief orientation on amenities.
• Special Requests and Deliveries: Deliver special requests to guest rooms promptly and courteously.
• Team Collaboration: Coordinate with front desk and other departments for a seamless guest experience.

Conocimientos

Guest service

Communication

Teamwork

Flexible hours

Educación

High school diploma

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bell Attendant/Guest Services

FRONT OFFICE Part-Time Manual Labor Sandestin Golf and Beach Resort, Miramar Beach, FL, US

6 days ago Requisition ID: 1982

Embark on an exciting journey with Sandestin Golf and Beach Resort, where your passion for hospitality and commitment to excellence can flourish. As a pivotal member of our front-of-house team, you'll be the first point of contact, setting the tone for an exceptional guest experience. If you thrive in a vibrant environment and are dedicated to creating memorable moments, we're looking for you.

Position Overview:

As a Bell Attendant/Guest Services, you will be an ambassador of the Sandestin Golf and Beach Resort, embodying our commitment to unparalleled guest service. This role is crucial in making a lasting first impression, assisting guests with their immediate needs upon arrival, and ensuring a smooth welcome and departure experience. Your dedication will help create a friendly, welcoming atmosphere that feels like a home away from home.

Responsibilities:

• Guest Service: Offer warm greetings to guests upon arrival and assist with their immediate needs. Provide a fond farewell to guests at departure, ensuring a lasting positive impression.
• Luggage Assistance: Efficiently handle guests' luggage with care during check-in and check-out, including storage and retrieval in a timely manner.
• Information Resource: Act as a knowledgeable resource, providing guests with information about the resort's amenities, activities, dining options, and directions around the property and local area.
• Safety and Security: Maintain a vigilant eye for guest safety and security, reporting any unusual activities or safety hazards.
• Room Orientation: Upon request, escort guests to their rooms, providing a brief orientation on room amenities and resort services.
• Special Requests and Deliveries: Assist with delivering any special requests to guest rooms, such as mail, packages, or room service orders, in a courteous and timely manner.
• Team Collaboration: Work closely with the front desk and other departments to ensure a seamless experience for guests, communicating effectively about guests' needs and preferences.

Qualifications:

• High school diploma or equivalent.
• Valid Florida Driver's License and clean driving record
• Previous experience in hospitality, customer service, or a related field preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Physical ability to lift and carry heavy items (up to 50 lbs) and stand for extended periods.
• A friendly, positive demeanor with a genuine desire to help others.
• Proficiency in English; additional languages are a plus.

Physical Demands:

• This role requires extensive standing, walking, lifting, and carrying. You must be able to perform these actions while maintaining a high level of customer service.
• Most work tasks are performed primarily outdoors in the natural environment as well as in the front lobby.
• Must be able to lift items weighing up to 100 lbs. as needed.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
• Driving throughout the property on a regular basis in all weather conditions