Bell Attendant/Guest Services

Sandestin Investments LLC; Miramar Beach (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

Sandestin Golf and Beach Resort in Miramar Beach, FL is seeking a part-time Bell Attendant/Guest Services to greet guests, assist with luggage, and provide information about the resort and local area. You will support a welcoming front-of-house experience and coordinate with the front desk and other departments to ensure guest satisfaction.

The role requires a friendly demeanor, strong communication, and the ability to work flexible hours including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Valid Florida Driver's License with clean record.
• Experience in hospitality or customer service preferred.
• Excellent communication and interpersonal skills.
• Able to work nights, weekends, and holidays.
• Physical ability to lift and carry up to 50 lbs and stand for extended periods.
• Fluency in English; additional languages a plus.

Responsibilities

• Greet guests warmly on arrival and assist with immediate needs.
• Help with luggage during check-in/check-out and store/retrieve items.
• Provide information about resort amenities, activities, dining, and directions.
• Maintain guest safety and report hazards.
• Escort guests to rooms and provide brief room orientation upon request.
• Deliver special requests to guest rooms in a courteous manner.
• Collaborate with front desk and other departments for seamless service.

Skills

Guest service

Communication skills

Flexible hours

English proficiency

Luggage handling

Safety awareness

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bell Attendant/Guest Services

Part-Time Manual Labor Sandestin Golf and Beach Resort, Miramar Beach, FL, US

2 days ago Requisition ID: 1982

Embark on an exciting journey with Sandestin Golf and Beach Resort, where your passion for hospitality and commitment to excellence can flourish. As a pivotal member of our front-of-house team, you'll be the first point of contact, setting the tone for an exceptional guest experience. If you thrive in a vibrant environment and are dedicated to creating memorable moments, we're looking for you.

Position Overview:

As a Bell Attendant/Guest Services, you will be an ambassador of the Sandestin Golf and Beach Resort, embodying our commitment to unparalleled guest service. This role is crucial in making a lasting first impression, assisting guests with their immediate needs upon arrival, and ensuring a smooth welcome and departure experience. Your dedication will help create a friendly, welcoming atmosphere that feels like a home away from home.

Responsibilities:

• Guest Service: Offer warm greetings to guests upon arrival and assist with their immediate needs. Provide a fond farewell to guests at departure, ensuring a lasting positive impression.
• Luggage Assistance: Efficiently handle guests' luggage with care during check-in and check-out, including storage and retrieval in a timely manner.
• Information Resource: Act as a knowledgeable resource, providing guests with information about the resort's amenities, activities, dining options, and directions around the property and local area.
• Safety and Security: Maintain a vigilant eye for guest safety and security, reporting any unusual activities or safety hazards.
• Room Orientation: Upon request, escort guests to their rooms, providing a brief orientation on room amenities and resort services.
• Special Requests and Deliveries: Assist with delivering any special requests to guest rooms, such as mail, packages, or room service orders, in a courteous and timely manner.
• Team Collaboration: Work closely with the front desk and other departments to ensure a seamless experience for guests, communicating effectively about guests' needs and preferences.

Qualifications:

• High school diploma or equivalent.
• Valid Florida Driver's License and clean driving record
• Previous experience in hospitality, customer service, or a related field preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Physical ability to lift and carry heavy items (up to 50 lbs) and stand for extended periods.
• A friendly, positive demeanor with a genuine desire to help others.
• Proficiency in English; additional languages are a plus.

Physical Demands:

• This role requires extensive standing, walking, lifting, and carrying. You must be able to perform these actions while maintaining a high level of customer service.
• Most work tasks are performed primarily outdoors in the natural environment as well as in the front lobby.
• Must be able to lift items weighing up to 100 lbs. as needed.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
• Driving throughout the property on a regular basis in all weather conditions