Bell Attendant & Guest Experience Concierge

Hyatt Regency; Baltimore (MD); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health benefits (Medical, dental, and視

Free room nights

Friends & family rates

Discounts on food and beverage

Exclusive savings on tech, wellness, 1

Paid time off

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Robust training programs

Free meals for employees

Job summary

Hyatt Regency Baltimore Inner Harbor is seeking a friendly Bell Attendant to be the face of the hotel, greeting guests, assisting with luggage, and providing local recommendations.

This full-time role offers a 7am-3:30pm or 3:30pm-11:00pm schedule including weekends/holidays, an hourly rate of $14.91, and benefits such as health coverage, free room nights, and robust training opportunities.

Qualifications

• Demonstrates a true desire to satisfy guests in a fast-paced environment.
• Excellent verbal communication and guest interaction skills.
• Ability to lift moderate weights and stand for long periods.
• Good balance of walking and mobility throughout shifts.
• Availability for afternoon/evening shifts including weekends and holidays.
• Professional appearance and demeanor at all times.

Responsibilities

• Greet guests and assist with luggage on arrival and departure.
• Deliver and retrieve luggage to/from guest rooms.
• Explain hotel facilities and local attractions to guests.
• Assist guests with transportation options and directions.
• Promote hotel services and respond to guest requests.
• Maintain professional and courteous demeanor at all times.

Skills

Guest service mindset

Verbal communication

Lifting stamina

Mobility/walking

Afternoon/evening availability

Professional appearance

Stand for long periods

Job description

Hyatt Regency Baltimore Inner Harbor is seeking a friendly Bell Attendant to be the face of the hotel, greeting guests, assisting with luggage, and providing local recommendations.

This full-time role offers a 7am-3:30pm or 3:30pm-11:00pm schedule including weekends/holidays, an hourly rate of $14.91, and benefits such as health coverage, free room nights, and robust training opportunities.