Bell Attendant

Samoset Resort; Rockport (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Short Term Disability

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

The Samoset Resort in Maine is seeking a friendly Bell Attendant to greet guests, assist with luggage, escort guests to rooms, and provide information on resort features.

You will welcome VIPs, remember names, manage guest requests with professionalism, and contribute to a welcoming lobby experience. English proficiency, a high school diploma, and prior guest service experience are preferred.

Qualifications

• Proven experience in guest-facing roles is helpful.
• Proficient communication and interpersonal skills.
• Ability to greet guests warmly and anticipate needs.

Responsibilities

• Greet all guests in a warm and professional manner.
• Escort guests to rooms and assist with luggage.
• Inform guests about resort features and safety procedures.
• Provide deliveries to guest rooms as instructed.
• Store and retrieve luggage for guests.

Skills

Guest service

Customer service

Communication skills

English proficiency

Stand for hours

Education

High School diploma

Job description

The bell attendant is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell attendant is escorting guests to and from their rooms, orienting them with the property, assisting the guest in any way to make them feel more comfortable and aware.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Short Term Disability
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities

• Greet all guests in the lobby or at your post in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
• Recognize all returning and VIP guests, and welcome them back
• Assist guests with their luggage and acknowledge them by name
• Escort all guests checking in to their rooms following resort procedure
• Inform guests about all resort and guest room features, resort facilities, and emergency procedures
• Make deliveries to guest rooms as instructed
• Store and retrieve luggage and other objects for guests

Qualifications

• Proficient in English
• Ability to stand on your feet for several hours
• High School diploma
• Previous guest service
• Previous customer service experience preferred
• Excellent communication skills

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.