Bell Attendant

Stein Eriksen Lodge; Park City (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals

Heated employee parking

Ski/snowboard benefits

Flexible schedules

Team events & recognition

Job summary

Stein Eriksen Lodge in Park City, Utah, is seeking a friendly, customer-focused team member to greet guests, assist with check-in/check-out, and provide local information. You will help with baggage, tours, and deliveries while maintaining a pristine front entrance and guest areas.

Requirements include the ability to stand/walk for extended periods, lift up to 50 lbs, and possess a valid driver’s license. Join a renowned team at Stein Eriksen Lodge with exceptional guest experiences.

Qualifications

• Must be able to stand and walk for extended periods and lift at least 50lbs.
• Must have a valid driver’s license and clean driving record.

Responsibilities

• Welcome guests warmly and address their needs and requests.
• Be aware of daily hotel operations and local attractions.
• Assist guests at check-in and check-out; tag, store, and distribute baggage.
• Orient guests to the Lodge and facilities; show rooms and property to visitors.
• Deliver items to rooms as needed; maintain a neat, professional work area.
• Provide ski and weather information; respond to emergencies and follow safety procedures.

Job description

Description

For those who seek the best, there's only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.

Position Summary:

To provide prompt, courteous service to guests and familiarize all incoming guests to the Stein Collection. Establish high standards of conduct to maintain a professional image to our guests. Must be able to stand and walk for extended period of times and lift at least 50lbs. Must have a valid driver’s license and clean driving record.

Essential Functions:

• Welcome guests sincerely and make their stay as enjoyable as possible. Effectively and seriously respond and deal with the guests needs and requests
• Be fully aware of daily functions in the hotel. Knowledgeable of surrounding area’s attractions and points of interests
• Assist guests at check-in and checkout. Tag, store, and distribute baggage
• Orient guests to the Lodge and facilities
• Show rooms and property to visitors
• Delivery of items such as faxes, messages, packages, and flowers to the rooms as needed
• Maintain fires in the fireplaces in the main entrance and main lobby
• Provide ski and weather information
• Maintain a clean, neat, and professional work area(including bell stand, room 11, and entire front entrance in the garage)
• Have working knowledge of PBX console and procedures
• Respond to all emergency situations, and know all the safety and emergency procedures and how to act upon them
• Be able to quote basic history of the Stein Eriksen Lodge, Deer Valley, and Park City
• Demonstrate an outgoing and pleasant attitude with all the guests and employees
• Take all necessary measures to help the guests and fellow employees

Stein Collection offers:

• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.

Communication

Novice

Customer Service

Novice

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.