Bell Attendant

mcrhotels.com; Northern, New York (KY, NY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

The High Line Hotel is seeking a friendly Bell Attendant to assist guests with luggage, transportation, and other needs, delivering attentive service in a professional manner. You will work closely with hotel departments to ensure guest satisfaction from arrival to departure.

Responsibilities include greeting guests, providing area information, arranging transportation, assisting with luggage, delivering items to rooms, and keeping public areas pristine.

Qualifications

• Knowledge of the local area is highly preferred.
• Valid driver’s license and a good driving record.
• Ability to move and lift up to 25-30 pounds and occasionally up to 50 pounds; stand and walk for a full shift.
• A can-do attitude with a hands-on approach and flexibility to work days, nights, holidays, and weekends.

Responsibilities

• Greet guests as they arrive and depart from the property.
• Provide guests with information about the area and local directions.
• Arrange transportation for guests to and from the hotel as needed.
• Assist guests with luggage to and from their rooms as needed.
• Deliver items to guest rooms on request.
• Ensure the public areas meet hotel standards.
• Restock public area supplies and manage trash removal.
• Maintain a friendly and professional appearance and demeanor.

Skills

Local area knowledge

Valid driver's license

Physical stamina

Flexible schedule

Job description

The High Line Hotel

The Bell Attendant will be responsible for providing outstanding hospitality services in an attentive, friendly, and efficient manner. This person will work closely with other hotel departments in providing guest assistance with luggage, transportation, and other miscellaneous needs. The Bell Attendant is often the first and last impression a guest see while staying at the hotel.

Responsibilities:

• Greet guests as they arrive and depart from the property
• Provide guests with area information and local directions
• Arrange for appropriate transportation of guests to and from the hotel when needed
• Assist guests with luggage to and from their rooms as needed
• Deliver items to guest rooms as requested
• Ensure the public areas meet hotel standards
• Restock the public area supplies and take out the trash
• Greet guests that you encounter during your shift with a friendly smile and a professional appearance
• Other tasks as assigned

Requirements:

• Knowledge of the local area is highly preferred
• Valid driver’s license and a good driving record
• Ability to make continuous movements, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds and move up to 50 pounds occasionally
• Ability to stand and walk for an entire shift
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel