Behavioral Tech - Day PT

Switchpoint Inc; Murray (UT); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Transportation allowance

Paid time off

401(k) plan

Job summary

Switchpoint Inc in Murray, Utah, is seeking a Behavioral Tech to provide support for residents at their facility. Responsibilities include assisting with daily activities, documenting incidents, and maintaining security during shifts.

The ideal candidate will have experience with individuals facing mental health issues and a passion for customer service. This part-time role offers a starting wage of $19 per hour and benefits including medical, dental, and a 401(k) plan.

Qualifications

• Experience working with individuals struggling with mental health and homelessness.
• Ability to de-escalate situations effectively.
• Strong communication skills, both oral and written.

Responsibilities

• Support residents during their stay by assisting with daily activities.
• Maintain security checks and monitor facility operations.
• Provide exceptional customer service to residents.

Skills

Customer service

Lifting capacity (up to 50 lbs)

Excellent communication skills

Experience with mental health and homelessness

Job description

Behavioral Tech

Available Mon - Fri

Weekends Required

Days: 7 am - 3 pm (Part-Time)

Position Overview

The Behavior Tech is responsible for supporting residents during their stay at the facility. They assist with daily upkeep of the facilities, document incidents, encourage participation in classes or events, and support management.

Responsibilities

• Understand and implement Switchpoint’s mission and values, and adhere to staff code of conduct and policies and procedures.
• Provide exceptional customer service to all residents.
• Keep a daily log of occurrences within the facility on each shift.
• Make notes of any special requirements and needs that guests may have (special diets, ADA accommodations, etc.) and coordinate with management to facilitate those needs.
• Update maintenance log with resident requests and forward to maintenance staff.
• Actively listen to the needs of the residents and meet those needs reasonably and appropriately.
• Reconcile and report any monetary funds, petty cash and other expenditures daily.
• Report any resident concerns to Director/Manager and/or appropriate department leadership team.
• Demonstrate a passion for customer service through interactions with co‑workers, residents, and community members.
• Laundry (bedding when soiled or when guests check out).
• Simple cleaning (public bathroom, sweeping, mopping, etc).
• Monitor cameras and log activity.
• Complete perimeter checks around building and walk‑throughs to ensure safety and security.
• Handle security issues/complaints by calling non‑emergency dispatch or 911 for emergency services.
• May be required to lift up to 50 lbs periodically as needed.

Expectations

• Be an example of the Switchpoint culture and create a positive work environment for yourself, residents, and co‑workers.
• Abide by all Switchpoint rules and policies.
• Keep accurate logs of all transactions and submit them to management daily.
• Provide excellent customer service.
• Have ability to de‑escalate.
• Experience working with people struggling with mental health and homelessness.
• Excellent oral and written communication skills.

Compensation and Benefits

Starting wage: $19/hour. Days: 7 am - 3 pm. Part‑time.

Benefits include medical/vision/dental, transportation allowance, paid time off, and 401(k) plan.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.

Background Check

Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position.