Behavioral Tech - PT Swing

Switchpoint Inc; Murray, Northern (UT, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical

HSA

Dental

Vision

Life & Disability

401k (Part-time included)

EAP - Employee Assistance Program (Pt)

VASA (Part-time included)

Job summary

Friends of Switchpoint in Salt Lake City, Utah is seeking a Behavior Technician for a part-time role with weekend requirements. You will guide residents, document progress, and support a safe, welcoming community. Shifts run 3 pm–11 pm with weekend work expected, in a program serving individuals experiencing poverty and homelessness.

The role emphasizes compassionate service, incident logging, and collaboration with management to meet residents’ needs within a values-driven culture.

Qualifications

• Understand and implement Switchpoint’s mission and values, and adhere to the Staff Code of Conduct and policies and procedures.
• Provide exceptional customer service to all residents of the facility.
• Keep a daily log of occurrences within the facility on each shift.
• Make notes of any special requirements and needs that guests may have and coordinate with management to address them.
• Update maintenance log with resident requests and inform maintenance staff.
• Actively listen to residents and respond appropriately.
• Reconcile and report petty cash and other expenditures daily.
• Report resident concerns to the Director/Manager and/or leadership team.
• Demonstrate a passion for customer service and de-escalation.
• Laundry tasks and simple cleaning as needed.
• Monitor cameras and log activity.
• Complete perimeter checks and ensure safety and security.
• Handle security issues by contacting non-emergency or 911 as required.
• May lift up to 50 lbs periodically.
• Other duties as assigned.

Responsibilities

• Understand and implement Switchpoint’s mission and values, and adhere to policies and procedures.
• Provide exceptional customer service to all residents of the facility.
• Keep a daily log of occurrences within the facility on each shift.
• Coordinate with management to meet guests' special requirements and needs.
• Update maintenance log with resident requests and relay to maintenance staff.
• Actively listen to residents and act to meet their needs.
• Reconcile and report petty cash and other expenditures daily.
• Report resident concerns to leadership.
• Demonstrate a passion for customer service and de-escalation.
• Laundry and simple cleaning tasks as needed.
• Monitor cameras and log activity.
• Complete perimeter checks and ensure safety and security.
• Handle security issues by calling non-emergency or 911.
• May be required to lift up to 50lbs.
• Other duties as assigned.

Skills

Customer service

Communication

De-escalation

Teamwork

Job description

Description

Salt Lake City, Utah Location

Behavioral Tech

Swings - 3 pm - 11 pm

Part-Time

Weekends Required

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION

To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION

Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Golden Rule: To treat all people as we ourselves would wish to be treated.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity: To do what we say we do.
• Transparency: To be open and honest in our relationships.

OUR MOTTO:

It Takes All of Us to end homelessness.

PURPOSE:

As a Behavior Technician, you\'ll be at the heart of a dynamic and supportive environment, helping residents stay motivated, engaged, and focused on achieving their goals. Every day brings new opportunities to encourage growth, celebrate successes, and make a meaningful impact in someone\'s journey. You\'ll provide guidance and accountability, promote participation in classes and activities, document resident progress and key events, and help create a safe, positive, and welcoming community. If you\'re energetic, compassionate, and passionate about empowering others, this is an exciting opportunity to be part of a team that changes individual lives every day.

Requirements

Responsibilities:

• Understand and implement Switchpoint’s mission and values, and adhere to the Staff Code of Conduct and policies and procedures
• Provide exceptional customer service to all residents of the facility.
• Keep a daily log of occurrences within the facility on each shift.
• Make notes of any special requirements and needs that guests may have (Special diets, ADA accommodations, etc.) Coordinate with management to facilitate those needs.
• Update maintenance log with resident requests and get maintenance log to maintenance staff.
• Actively listen to the needs of the residents and act to meet those needs reasonably and appropriately.
• Reconcile and report any monetary funds, petty cash and other expenditures daily.
• Report any resident concerns to the Director/Manager and/or appropriate department leadership team.
• Demonstrate a passion for customer service as evidenced by interaction with co-workers, residents, and members of the community.
• Laundry (Bedding when soiled or when guests check out.)
• Simple cleaning (Public bathroom, sweeping, mopping, etc.)
• Monitor Cameras and log activity
• Complete perimeter checks around building and walk-throughs in building to ensure safety and security of residents. Log or document any concerns.
• Handle security issues/complaints by calling either non-emergency dispatch or 911 for emergency services.
• May be required to lift up to 50lbs periodically as needed.
• Other duties as assigned.

EXPECTATIONS:

• Be an example of the Switchpoint culture, create a positive work environment for yourself, residents, and other co-workers.
• Abide by all Switchpoint rules and policies.
• Keep accurate logs of all transactions and submit them to management daily.
• Excellent customer service
• Ability to de-escalate
• Experience in working with those who struggle with mental health and homelessness.
• Excellent oral and written communication skills

Full-Time Employee Benefits:

(Eligible 1st of Month after 60-days)

• Medical
• HSA
• Dental
• Vision
• Life & Disability
• 401k (Part-time included)
• EAP - Employee Assistance Program (Parti-time included)
• VASA (Part-time included)

Compensation

Starting wage: $19/Hour

Swings - 3 pm - 11 pm

Part-Time

Weekends Required

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.

"Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position you are applying at Switchpoint."