Behavioral Sciences | Program Support Coordinator I - Social Work

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Liberty University is seeking a Program Support Coordinator to provide administrative support for the School of Behavioral Sciences. The role involves processing applications to the BSSW and MSW programs, facilitating gatekeeping, and guiding students through the program.

It requires strong communication, organization, and interviewing skills, plus collaboration with department leadership. The PSC will develop admissions and tracking systems, assist applicants, participate in interviews, and

Qualifications

• Bachelor’s degree plus 2 years of administrative experience.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Excellent interpersonal skills.
• Excellent interviewing skills.

Responsibilities

• Process applications to the BSSW and MSW programs and facilitate gatekeeping.
• Engage students in self-assessment to ensure fit for the program and profession.
• Develop and maintain admissions, gatekeeping, and tracking systems.
• Assist applicants and participate in student interviews to determine readiness.
• Advise students and support them through the program.
• Support the Chair, Program Director, and Director of Field Education in accreditation matters.

Skills

Bachelor’s degree

Administrative experience

Oral and written communication

Organizational skills

Microsoft Office

Interpersonal skills

Interviewing skills

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Office

Job description

The Program Support Coordinator provides administrative support forthe School of Behavioral Sciences. The Program Support Coordinatoris supervised by various supervisors depending on thedepartment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Program Support Coordinator (PSC) assists in processingapplications to the BSSW and MSW programs and facilitates thegatekeeping process to help ensure that students have a thoroughunderstanding of the profession of social work. The PSC engagesstudents in this self-assessment process to ensure that studentsare a good fit for the program and profession. Developing andmaintaining the admissions, gatekeeping, and tracking systems;assisting applicants; participating in student interviews todetermine readiness for a professional social work program; andadvising students to support them through the program are keyaspects of the PSC’s role. The PSC also supports the programthrough data tracking and analysis and assists the Chair, ProgramDirector, and Director of Field Education in other programmatic andaccreditation matters. The PSC communicates with other teams withinthe department and other university departments to facilitatecollaboration, as well.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum:

• Bachelor’s degree, plus 2 years of administrativeexperience
• Excellent oral and written communication skills
• Strong organizational skills
• Computer skills, including Microsoft Office
• Excellent interpersonal skills
• Excellent interviewing skills

Preferred

• Master’s degree plus 2 or more years of administrativeexperience
• Experience in the social work or human services profession
• Customer service experience
• Interviewing experience

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THEJOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writingto convey clear, well articulated information.
• Ability to understand, speak, and write English in order toconvey messages and correspond in an articulate and professionalmanner.
• Possess public communication skills that allow professionalrepresentation of Liberty University to a variety of business andcommunity customers and associates.
• Strong organizational skills.
• Excellent computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, andapply judgment in order to solve problems of both a routine andcomplex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campuslocations.
• Frequently required to sit for extended periods to performdeskwork or type on a keyboard. (If not administrative duties, suchas labor, define general physical abilities.
• Regularly required to hear and speak in order to effectivelycommunicate orally.
• Occasionally required to stand, walk, and climb stairs to moveabout the building.
• Handle materials, reach overhead, kneel or stoop in order toconduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform theessential functions of this position is a climate-controlled officesetting. It is well lighted and the noise level is moderate.(Define if outdoor, dusty, weather conditions, etc.)

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required fortravel in the performance of the essential functions of thisposition. Proof of a valid Virginia driver’s license, an acceptableDMV record, and liability insurance is required.

Time Type

Full time

Location

Onsite

Pay Range

Compensation is determined based on factors such as qualifications,experience, education, skills, and certifications, along withUniversity needs and external market conditions. Market benchmarksmay be used, as appropriate, in combination with internal equity toensure pay is fair and aligned with the broader compensationstructure.

The position may also be eligible for comprehensivebenefits , including health insurance, retirement plans, and tuition assistance.

$18.27 - $21.63

The University is an Equal Opportunity Employer. We believe itis our moral and legal obligation to meet the responsibility offensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with TitleVII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.