Behavioral Health Urgent Care Weekend Shift Team Lead

RHA Health Services, LLC; Burlington (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health Insurance

401(k) retirement savings program

Wellbeing Programs

Chronic Disease management programs (e

Training: CPR, first aid, and job‑size

Job summary

RHA Health Services, LLC in North Carolina seeks a Behavioral Health Urgent Care Weekend Shift Team Lead. The role oversees shift operations, ensures timely crisis service access, and maintains high care standards.

Leads an multidisciplinary team, manages patient flow, and supports crisis stabilization including direct care, assessments, and discharge coordination. The team lead coordinates with external providers and internal departments, monitors documentation for regulatory compliance, and

Qualifications

• Graduate degree in Counseling, Social Work, Psychology, or a related field.
• Licenses to provide mental/behavioral healthcare in NC or eligible associate license to become fully licensed within 30 months.
• Minimum 1 year experience with behavioral health and crisis situations.
• Employee supervisory experience strongly preferred.
• Valid driver’s license and auto insurance.

Responsibilities

• Supervision of an interdisciplinary team providing services in the community.
• Providing evidence-based individual therapy in various settings.
• Facilitating relationships and linking treatment teams with individuals, supports, guardians, agencies, and community.
• Minimizing psychiatric symptoms or substance-related barriers to daily living and development.
• Supporting skill-building activities (daily living, social, adaptive, behavior/anger management).
• Overseeing first responder on-call system for individuals served and their supports.

Education

Graduate degree in Counseling, Social Work, Psychology, or a related field

Job description

We are hiring for:

Behavioral Health Urgent Care Weekend Shift Team Lead

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioral health crisis services and maintaining high standards of care. This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support. The Team Leader facilitates communication with external providers and internal departments, monitors clinical documentation for compliance with regulatory standards, and ensures adherence to safety protocols. They oversee patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.

Responsibilities:

• Supervision of an interdisciplinary team of professionals providing services in the community
• Providing evidence-based individual therapy in a variety of settings
• Facilitating relationships and serving as a link between the treatment team, the individual, natural supports, guardians, local agencies and the community
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the individual’s daily living and personal development
• Supporting the team in providing the individual the development of various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
• Overseeing and participating in a first responder on-call system available to individuals served by the team and/or their natural support network

Requirements:

• Graduate degree in Counseling, Social Work, Psychology, or a related field
• Valid licensure to provide mental/behavioral healthcare in the state of North Carolina or Associate license that will be fully licensed within 30 months
• Licenses include LCMHC, LCSW, LMFT (or relevant associate level license)
• Minimum 1 year experience working with individuals with behavioral health and crisis situations
• Employee supervisory experience strongly preferred
• Valid driver’s license, auto insurance.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver’s license, driver’s insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked,before payday!
• Employee perks and discount program :to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k)retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.