Behavioral Health Urgent Care Leader

Pathways Inc.; Ashland (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Pathways, Inc. is seeking a Behavioral Health Urgent Care (BHUC) Supervisor to provide direct clinical services, supervisory oversight, and operational support within Behavioral Health Urgent Care and the crisis continuum.

This position combines hands-on clinical care with staff supervision, care coordination, quality improvement, and collaboration with community partners to ensure individuals experiencing behavioral health crises receive timely, appropriate, and effective services.

Qualifications

• Master’s degree in a relevant mental health field is required.
• Active pursuit of independent licensure with supervision requirements.
• Experience in behavioral health crisis settings preferred.

Responsibilities

• Conduct behavioral health and crisis assessments and determine appropriate levels of care.
• Provide crisis intervention, de-escalation, stabilization, safety planning, and follow-up services.
• Respond to Mobile Crisis and other crisis-service needs as assigned.
• Provide day-to-day supervision, clinical guidance, and support to BHUC staff.
• Collaborate with medical and team members to address barriers to service delivery.
• Monitor documentation, program performance, and regulatory compliance.
• Participate in interdisciplinary meetings and with community partners.
• Support follow-up services and warm handoffs to ensure continuity of care.
• Assist with quality improvement initiatives and grant implementation.
• Coordinate services with 988, Mobile Crisis, EMS, law enforcement, hospitals, and other partners.

Skills

Crisis assessment

De-escalation

Care coordination

Clinical supervision

Education

Master’s degree in Counseling, Psychology, Social Work, Marriage and Family Therapy, or Nursing

Job description

Pathways, Inc. is seeking a Behavioral Health Urgent Care (BHUC) Supervisor to provide direct clinical services, supervisory oversight, and operational support within Behavioral Health Urgent Care and the crisis continuum.

This position combines hands-on clinical care with staff supervision, care coordination, quality improvement, and collaboration with community partners to ensure individuals experiencing behavioral health crises receive timely, appropriate, and effective services.