Behavioral Health Unit Secretary – Impactful Support & Growth

Community Service Board of Middle Georgia; Dublin (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Short- & Long-Term Disability Plans

Employee Assistance Program (EAP)

Paid Training Time

Career Growth & Advancement

Job summary

The Community Service Board of Middle Georgia in Dublin, GA is seeking a Unit Secretary for the new Behavioral Health Crisis Center. The role supports admissions, documentation, and inter-team communications in a fast-paced clinical setting.

Candidates should have a high school diploma and strong MS Office skills, with excellent organizational and interpersonal abilities. Flexible scheduling, including evenings and weekends, may be required.

Qualifications

• High School Diploma or GED equivalent.
• Previous clerical, administrative, or customer service experience preferred.
• Proficiency in Microsoft 365 Office applications (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong interpersonal skills and ability to interact professionally with staff, clients, and visitors.
• Basic data entry and documentation skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently and as part of a team.
• Willingness to work flexible schedules, including evenings, weekends, and holidays as needed.

Responsibilities

• Monitor CSP board to ensure admissions, discharges, and reviews; communicate updates to the Charge Nurse.
• Facilitate nurse-to-nurse and provider-to-provider communication.
• Answer and direct calls at the nurses’ station to appropriate staff.
• Communicate admissions and discharges among TO, CSC, and CSU teams.
• Prepare and organize treatment team documents, including signature pages and lab results for provider review.
• Maintain accurate and up-to-date Cardex information.
• Scan and upload documentation into charts, ensuring completeness and accuracy.
• Maintain shift reports and submit to the Charge Nurse for review.
• Manage and update waitlists, including contacting individuals regarding placement status.
• Prepare and distribute necessary forms (PIN sheets, COVID screening forms).
• Maintain a clean and organized nurses’ station, ensuring no PHI is left unsecured.
• Track and submit 1013 documentation and notify staff of upcoming expirations within required timeframes.
• Coordinate with food services to confirm daily census and special dietary needs.

Skills

Strong communication

Organizational skills

Confidentiality handling

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

Microsoft 365 Office

Word

Excel

Outlook

Job description

The Community Service Board of Middle Georgia in Dublin, GA is seeking a Unit Secretary for the new Behavioral Health Crisis Center. The role supports admissions, documentation, and inter-team communications in a fast-paced clinical setting.

Candidates should have a high school diploma and strong MS Office skills, with excellent organizational and interpersonal abilities. Flexible scheduling, including evenings and weekends, may be required.