Behavioral Health Unit Clerk & Patient Services

Oceans Healthcare, L.L.C.; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Oceans Behavioral Hospital Abilene seeks a Unit Clerk to support a busy hospital nursing station. You will answer phones, route calls, and assist with admissions and patient information flows to ensure efficient operations.

You will maintain patient records, greet families with empathy, and help coordinate transfers, discharges, and administrative tasks in a compassionate mental health care environment.

Qualifications

• Experience in hospital clerical work is preferred.
• Ability to gather and route patient information efficiently.
• Excellent communication and empathy when interacting with patients and families.

Responsibilities

• Answer hospital phones quickly and route calls.
• Assist clinical staff with admissions liaison.
• Gather and route descriptive and financial information.
• Greet visitors and families with empathy.
• Prepare and maintain patient records and census forms.
• Transcribe physician orders when needed.
• Record patient diagnoses on forms and prepare requisitions.
• Coordinate patient transfers and discharge forms.
• Transport patients or assist nursing staff.
• Perform other duties as assigned.

Skills

Receptionist duties

Medical office experience

Phone etiquette

Tools

EMR / EHR systems

Job description

Oceans Behavioral Hospital Abilene seeks a Unit Clerk to support a busy hospital nursing station. You will answer phones, route calls, and assist with admissions and patient information flows to ensure efficient operations.

You will maintain patient records, greet families with empathy, and help coordinate transfers, discharges, and administrative tasks in a compassionate mental health care environment.