Behavioral Health Technician Trainer

Pyramid Healthcare; Concord (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid Time Off

Tuition Reimbursement

Employee Recognition

Referral Bonus

Job summary

Pyramid Healthcare's Concord, MA location is hiring a full-time Behavioral Health Technician Trainer. The role focuses on onboarding and developing the Behavioral Health Technician team, coordinating training schedules, and ensuring competency. Strong coaching and documentation skills are essential.

This position offers an 8:00 AM–4:00 PM schedule, Monday–Friday, in a residential treatment setting. Compensation is $23.00 per hour, with benefits typical for full-time roles at Pyramid Healthcare.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in a residential substance use disorder treatment setting required.
• Strong communication, organization, and interpersonal skills required.
• Ability to coach, mentor, and support new employees.
• Proficiency with basic computer applications and maintaining training documentation.

Responsibilities

• Coordinate onboarding and training for Behavioral Health Technicians.
• Schedule training sessions and manage educational resources.
• Conduct competency evaluations and validate skills.
• Maintain documentation of attendance, training completion, and assessments.
• Review and update onboarding materials for continuous improvement.
• Support staff development and collaborate with facility leadership.

Skills

Communication

Organization

Interpersonal skills

Coaching

Documentation

Computer literacy

Education

High school diploma or equivalent

Associate degree

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Behavioral Health Technician Trainer

Location: Concord, MA

Schedule: Full-Time | Monday–Friday | 8:00 AM – 4:00 PM

Compensation: $23.00 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized leader in behavioral healthcare, providing compassionate, evidence-based treatment for individuals with substance use and co-occurring disorders. Our Concord, MA residential treatment center is committed to helping adults build lasting recovery through comprehensive, person-centered care in a safe and supportive environment.

We are seeking a dedicated Behavioral Health Technician Trainer to support the development of our Behavioral Health Technician (BHT) workforce. This role is ideal for an experienced behavioral health professional who is passionate about coaching, mentoring, and ensuring new team members are equipped to provide high-quality, recovery-oriented care.

Position Summary

The Behavioral Health Technician Trainer is responsible for coordinating and facilitating Behavioral Health Technician onboarding, conducting competency evaluations, and supporting employee development initiatives at the facility level. This position promotes consistency in training delivery, ensures staff are prepared to provide safe and effective client care, and partners with facility leadership to strengthen workforce development.

Essential Responsibilities

• Facilitate onboarding and training for newly hired Behavioral Health Technicians.
• Coordinate training schedules, classroom sessions, and required educational resources.
• Conduct competency evaluations and skills validations to ensure staff readiness.
• Maintain accurate documentation of attendance, training completion, and competency assessments.
• Review and provide feedback on onboarding materials and training content to support continuous improvement.
• Maintain training resources, competency tools, and educational materials.
• Evaluate training effectiveness through observations, employee feedback, and surveys.
• Serve as a resource for trainees by reinforcing organizational policies, procedures, and best practices.
• Collaborate with facility leadership and regional training teams to identify training needs and promote standardized onboarding practices.
• Participate in performance improvement initiatives and organizational development activities.
• Maintain confidentiality of all company and employee information.
• Complete all required company and regulatory training requirements.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• One (1) to two (2) years of experience working in a residential substance use disorder treatment setting.
• Strong communication, organization, and interpersonal skills.
• Ability to effectively coach, mentor, and support new employees.
• Proficiency with basic computer applications and maintaining training documentation.

Preferred

• Associate degree or higher.
• Previous experience facilitating training, onboarding, or employee development programs.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.