Behavioral Health Technician (Shuttle Driver)

Burrell Behavioral Health; Springfield (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

A local behavioral health provider is seeking a Behavioral Health Technician - Shuttle Driver to support clients through direct care and supervision in Springfield, MO. This full-time role involves monitoring patient health, documenting behaviors, and facilitating group interactions, all within a supportive and proactive work culture. Benefits include a comprehensive employee package and ample paid time off.

Benefits

Health, dental, and vision insurance

Employee Assistance Program

Paid Time Off

Career mobility opportunities

Welcoming workplace culture

Top-notch training programs

Qualifications

• Experience in Human Services or related field preferred.
• Able to assist clients/patients with daily activities.
• Must adhere to safety protocols and regulations.

Responsibilities

• Provide direct care to clients/patients while monitoring health.
• Document client/patient behaviors and interactions.
• Facilitate group activities and transportation for clients.

Skills

Client supervision

Crisis intervention

Documentation

Communication

Supportive care

Education

High School diploma or equivalent

Job description

Job Description:

Job Title: Behavioral Health Technician - Shuttle Driver
Location: Springfield, Mo.
Department: Recovery Services
Employment Type: Full-time

Job Summary:

The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day-to-day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and /supportive environment for clients/patients.

The BHT - Shuttle Driver position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Admit, supervise, monitor, transfer, and discharge clients/patients.
• Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible. The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.
• Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities and preferences.
• Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.
• Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client/patient and/or belongings and collecting any urine/lab specimens for testing.
• Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
• Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.
• Assist, educate, and redirect clients/patients in performing daily activities as needed.
• Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.
• Ensure all clients/patients are accounted and present in scheduled activities.
• Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.
• Ensure precaution protocols are adhered to, and appropriate documentation occurs.
• Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.
• Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned. NOTE: In some programs, this may be a core aspect of job duties.
• Provide client/patient transportation as needed to and from appointments. NOTE: In some programs, this may be a core aspect of job duties.
• Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.
• Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.
• Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
• Maintains a safe and clean environment by observing general rules of good housekeeping.
• Reports maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.
• Be knowledgeable and adhere to all program policies and procedures.
• Demonstrate interest in long term and short-term goals and objectives of the organization.
• Other duties as assigned by Leadership.

Experience and/or Education Qualifications:

• High School education OR equivalent and two (2) years responsible employment
• Experience in Human Services or related field preferred.

OR

• Exceptions to the qualifications listed may be made by the appropriate Executive Team member.

St. Louis County Programs:

• Bachelor’s Degree, OR
• MAADC I or II

For Residential Care Facility (RCF):

• Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.

Physical Requirements:

• The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
• While performing the duties of this job, the Employee is regularly required to stand, walk, and sometimes sit for extended periods of time; the Employee is also required to be able to walk and climbs stairs as needed. Frequent kneeling, crouching, bending and stooping may be required. The Employee must routinely use hands and fingers to write, type, operate a mouse, file documents, and otherwise handle documents. They must talk and hear when responding to in-person and/or phone inquiries. The associate may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
• For Residential Care Facility (RCF): Must be able to lift and/or move up to 50 lbs.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.