Behavioral Health Technician (Outpatient)

Black Women's Mental Health Institute; Maplewood (MN); On-site; USD 19,000 - 26,000; Full time

Job summary

Black Women's Mental Health Institute is seeking a transport assistant to support outpatient behavioral health services by safely transporting clients to appointments and assisting with daily program operations. The role includes helping with intake, ensuring client safety, and maintaining records.

Ideal candidates will have strong interpersonal skills and a commitment to confidentiality, with reliable driving and ability to navigate community resources as part of comprehensive care support.

Qualifications

• Strong interpersonal and communication skills.
• Commitment to client safety and confidentiality.
• Ability to document details accurately.
• Reliability in driving and program support tasks.

Responsibilities

• Drive clients to appointments and support access to care.
• Assist with client intake and orientation.
• Monitor client safety and respond appropriately to client needs.
• Document client information accurately and maintain required records.
• Connect clients with community resources and support service navigation.
• Help maintain program materials and keep vehicles in good working order.

Skills

Interpersonal skills

Communication

Safety commitment

Documentation

Reliability

Job description

Role Summary: Transport clients to appointments and assist with daily operations of an outpatient behavioral health program serving individuals with substance use and co-occurring mental health conditions.

• Drive clients safely to appointments and support access to care.
• Assist with client intake and orientation.
• Monitor client safety and respond appropriately to client needs.
• Document client information accurately and maintain required records.
• Connect clients with community resources and support service navigation.
• Help maintain program materials and keep vehicles in good working condition.

Key Qualifications/Skills: Strong interpersonal and communication skills, commitment to client safety and confidentiality, ability to document details accurately, and reliability in driving and program support tasks.