About the Role
Our client, a leading provider of mental health and addiction services, is seeking a compassionate and dedicated Behavioral Health Technician to join their expanding team. While this role is based within the service area that includes Upington, Northern Cape , our client embraces flexible working arrangements and is open to applications from candidates who can effectively serve the community remotely through teletherapy and online support. The technician will provide direct support to individuals experiencing mental health challenges and substance use disorders, assisting them in their recovery journey. This is a critical role for supporting vulnerable populations and promoting mental well-being in the Northern Cape region, leveraging technology to extend reach.
Key Responsibilities
- Provide direct client care and support under the supervision of licensed therapists and counselors.
- Assist clients in developing and implementing recovery plans and coping strategies.
- Facilitate group therapy sessions and psychoeducational workshops.
- Monitor client progress, behavior, and engagement in treatment.
- Document client interactions, progress notes, and treatment adherence accurately.
- Provide crisis intervention and de-escalation support as needed.
- Educate clients and their families about mental health and substance use disorders.
- Assist with treatment planning and coordination of care with other service providers.
- Maintain a safe and therapeutic environment for clients, whether in-person or virtual.
- Champion recovery principles and support clients in achieving their personal goals.
Requirements
- High school diploma or equivalent required; Associate's or Bachelor's degree in a related field (Psychology, Social Work, Counseling) preferred.
- Previous experience working in mental health, addiction treatment, or a related field.
- Understanding of mental health conditions, substance use disorders, and recovery principles.
- Excellent communication, interpersonal, and active listening skills.
- Ability to remain calm and professional in high-stress situations.
- Proficiency in using electronic health record systems and telehealth platforms.
- Empathetic and patient demeanor with a strong commitment to client advocacy.
- Ability to work independently and manage a remote caseload effectively.
- Knowledge of the challenges faced by individuals in the Northern Cape is beneficial.
- Must be able to pass a background check.
Benefits
- Our client offers a competitive salary and a comprehensive benefits package, including medical aid and opportunities for professional development and certification.
- This role offers the flexibility of remote work, allowing for a strong work-life balance while making a significant impact on mental health outcomes.
- You will be part of a compassionate and innovative team dedicated to client well-being.
- Join us in empowering individuals toward recovery and a healthier life in the Northern Cape and beyond.