Behavioral Health Technician

Bradford Health Services; Memphis (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage – BCBS plans

Expanded Coverage – domestic partners

Mental Health Support – EAP with CBT

Job summary

Bradford Health Services' Woodland Recovery Center in Memphis, TN seeks Behavioral Health Technicians to support clinical staff and maintain a safe, therapeutic environment for individuals in treatment for substance use disorders.

You will supervise patients, assist with intake procedures, document observations, and facilitate recovery-focused group sessions and activities, ensuring adherence to facility policies and schedules. CPR within 30 days and a valid driver’s license are required.

Qualifications

• Minimum qualifications include a high school diploma or equivalent and experience in a mental/behavioral health setting.
• Ability to document clinical observations accurately and in a timely manner.
• CPR certification within 30 days of hire and a valid driver’s license.
• Preferred credentials include an associate degree in behavioral health or a BH technician certification.

Responsibilities

• Supervise patients and provide support to maintain a safe, structured environment.
• Assist with intake procedures including searches as part of admission.
• Monitor and document patient behavior and adherence to policies.
• Conduct regular check-ins and facilitate group sessions and activities.
• Support discharge planning and care coordination as needed.
• Observe for distress or relapse triggers and report to clinical staff.
• Lead group discussions and educational sessions on recovery skills.
• Engage patients in treatment-related activities and wellness programs.
• Encourage participation in group activities and maintain engagement in sessions.

Skills

Mental health setting experience

Clinical documentation

Crisis intervention knowledge

Working with SED individuals

CPR certification

Valid driver’s license

Education

High school diploma or equivalent

Associate degree in behavioral health

BH technician certification

Trauma-informed care training

Tools

Electronic Health Record (EHR) systems

Job description

Behavioral Health Technicians (BHT) at Woodland Recovery Center

Behavioral Health Technicians (BHT) at Woodland Recovery Center provide essential support to clinical staff by ensuring a safe, structured, and therapeutic environment for individuals receiving treatment for substance use disorders. The BHT is responsible for monitoring patient activities, facilitating recovery‐based education and group sessions, assisting with daily routines, and ensuring compliance with facility policies and safety standards. This role is crucial in fostering a positive and recovery‐focused atmosphere for patients.

Responsibilities

• Patient supervision and support
• Assist in patient care, including conducting luggage and body searches as part of intake procedures
• Monitor and document patient behavior, ensuring adherence to the facility’s policies and schedules
• Conduct regular patient check‑ins, offering support and encouragement in their recovery journey
• Supervise and facilitate patient activities, ensuring engagement in treatment related programs and interventions
• Monitor patients for signs of distress, behavioral concerns, or relapse triggers, and report findings to clinical staff
• Group facilitation and patient engagement
• Lead and facilitate book studies, recovery meetings, and educational sessions on addiction and coping skills
• Assist in non‑clinical group activities that reinforce positive behavior and promote wellness
• Encourage patient participation in group discussions and structured recreational activities

Minimum Qualifications

• High school diploma or equivalent required
• Experience working in a mental health or behavioral health setting
• Knowledge of clinical documentation standards and ability to maintain accurate records
• Basic understanding of crisis intervention techniques and mental health assessments
• Ability to work effectively with individuals experiencing serious emotional disturbances (SED)
• CPR certification required within 30 days of hire
• Valid driver's license required

Preferred Qualifications

• Associate degree in behavioral health
• Certification as a behavioral health technician or equivalent credential
• Training in trauma‑informed care and de‑escalation strategies
• Experience with discharge planning and care coordination
• Familiarity with electronic health record (EHR) systems
• Additional coursework or certification in mental health or social services

We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well‑being.

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co‑pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in‑network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work‑life balance.
• Voluntary Benefits for Part‑Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

Bradford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor. In addition to federal law requirements, Bradford Health Services comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.