Behavioral Health Technician

PHOENIX PROGRAMS OF FLORIDA, INC. DBA PHOENIX HOUSES OF FLORIDA, INC.; Citra (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

PHOENIX PROGRAMS OF FLORIDA, INC. DBA PHOENIX HOUSES OF FLORIDA, INC. is seeking a Behavioral Health Technician for a full-time, on-site role in Citra, FL.

You will directly support clients, help implement behavior plans, and maintain a safe, therapeutic environment under licensed clinicians. The position requires strong communication, documentation accuracy, and a focus on trauma-informed care. Evening, weekend, or holiday shifts may be required; team collaboration is essential for client

Qualifications

• High school diploma or equivalent required; coursework in psychology or related field preferred.
• Experience in behavioral health or human services is beneficial.
• Ability to maintain confidential, accurate documentation and follow clinical instructions.

Responsibilities

• Monitor client behavior and document observations and progress notes.
• Support group and individual interventions under licensed clinician guidance.
• Assist with crisis prevention and de-escalation as needed.
• Support daily living activities and adhere to treatment protocols.
• Collaborate with clinical staff during team meetings and ensure policy compliance.
• Maintain calm demeanor and implement trauma-informed care approaches.
• Ensure reliable attendance and complete background checks and health clearances.

Skills

Strong communication skills

Documentation accuracy

Crisis intervention techniques

Trauma-informed care

Team collaboration

Education

High school diploma or equivalent

Post-secondary coursework in psychology or related field

Tools

Electronic health records

Job description

Company Description PHOENIX PROGRAMS OF FLORIDA, INC. DBA PHOENIX HOUSES OF FLORIDA, INC. is a behavioral health organization serving individuals in Florida. Based in Brandon, Florida, the organization provides behavioral health and related support services to diverse communities across the state. Team members collaborate in a professional clinical environment focused on client safety, dignity, and evidence-informed care. The organization values ethical practice, teamwork, and continuous improvement in service delivery to individuals with behavioral health needs.

Role Description The Behavioral Health Technician is a full-time, on-site role based in Citra, FL and tampa. This team member provides direct support to clients, assists with implementing behavior plans, and helps maintain a safe, structured, and therapeutic environment. Daily responsibilities include monitoring client behavior, documenting observations and progress notes, supporting group and individual interventions, and following established treatment protocols under the guidance of licensed clinicians. The role also involves assisting with crisis prevention and de-escalation, supporting daily living activities as appropriate, collaborating with clinical staff during team meetings, and ensuring compliance with organizational policies and regulatory standards.

Qualifications

• Candidates should possess strong Communication skills to interact effectively with clients, families, and multidisciplinary team members.
• High school diploma or equivalent required; post-secondary coursework in psychology, social work, counseling, or related field preferred.
• Prior experience in behavioral health, residential treatment, or human services settings is beneficial.
• Ability to maintain accurate documentation, follow clinical instructions, and adhere to confidentiality and ethical standards.
• Capacity to remain calm under pressure, use nonviolent crisis intervention techniques, and support trauma-informed care approaches.
• Reliable attendance, willingness to work assigned shifts (including evenings, weekends, or holidays as needed), and ability to meet any background check and health clearance requirements.