Behavioral Health Technician

Lifepoint Health®; Raleigh (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Lifepoint Health in Raleigh, NC is seeking a Behavioral Health Technician to support the therapeutic milieu under RN supervision, delivering scheduled programs, supervising patients, and maintaining a safe, respectful environment.

Responsibilities include observing patients, taking vital signs, assisting with group education, documenting care, and applying crisis intervention when needed, while orienting new staff and complying with safety protocols.

Qualifications

• High School Diploma or GED preferred.
• CPR certification required within 30 days of hire.
• De-escalation certification required within 30 days of hire.
• Experience in a psychiatric health-care facility is preferred.

Responsibilities

• Observe and maintain a safe environment with regular patient checks and one-on-one supervision.
• Take vital signs, collect specimens, document care, and assist with group education.
• Promote a positive therapeutic milieu and accompany patients to meals, breaks, and appointments.
• Report medical or psychiatric changes to the RN and assist with admissions and safety checks.
• Document patient property at admission/discharge and conduct unit safety checks each shift.
• Facilitate psychoeducational and therapeutic groups using established guidelines.
• Apply crisis intervention and de-escalation techniques as needed.
• Orient new staff to the unit and ensure documentation in the medical record per policy.

Skills

Observation & safety monitoring

Vital signs

Documentation of care

Group education facilitation

Crisis intervention

De-escalation techniques

Education

High School Diploma or GED preferred

CPR certification within 30 days of hire

De-escalation certification within 30 days of hire

Job description

Behavioral Health Technician Position Summary

Provides support to the therapeutic milieu under the direction of the registered nurse by ensuring scheduled programs are delivered, supervising patients, maintaining safety, and treating patients and guests with dignity.

Essential Functions

• Observe and maintain a safe environment through regular patient checks, safety monitoring, contraband searches, and one‑on‑one supervision as needed.
• Perform delegated tasks such as taking vital signs, collecting specimens, documenting care, assisting with group education, and monitoring patients.
• Promote a positive therapeutic milieu and accompany patients to meals, breaks, off‑unit visits, and appointments.
• Report all medical or psychiatric changes to the RN and assist with admissions, including belongings inventory and vital signs.
• Document patient property at admission and discharge and conduct unit safety checks each shift to ensure a clean, therapeutic environment.
• Encourage or assist patients with activities of daily living and facilitate or co‑facilitate psychoeducational and therapeutic groups using established guidelines.
• Apply crisis intervention and de‑escalation techniques as needed and maintain knowledge of program protocols.
• Orient new staff members to the unit, document in the medical record according to policy, provide feedback to the interdisciplinary team, comply with OSHA and CDC specimen guidelines, and perform other duties as assigned.

Additional Information

• Reports to: Chief Nursing Officer
• FLSA Status: Non‑exempt
• Works in a psychiatric hospital setting providing care across shifts and populations.

Knowledge, Skills & Abilities

• Education: High School Diploma or GED preferred.
• Experience: Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred.
• Certifications: CPR and de‑escalation certification required within 30 days of hire.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.