Behavioral Health Technician

Neighborhood Outreach Access to Health (NOAH); Arizona (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established health center is seeking a dedicated Behavioral Health Technician to enhance patient care and support clinicians. In this role, you will conduct assessments, manage cases, and connect clients with community resources. Join a team that values wellness and fosters a supportive environment, making a real impact in the community. If you are passionate about behavioral health and eager to contribute to a fulfilling mission, this opportunity is perfect for you.

Qualifications

• 3+ years of behavioral health experience required.
• Ability to maintain effective working relationships.

Responsibilities

• Conducts intake and eligibility assessments for new patients.
• Supports clinicians and collaborates on caseloads.
• Engages clients to improve treatment compliance.

Skills

Case Management Principles

Verbal Communication

Written Communication

Organizational Skills

Bilingual (English and Spanish)

Education

Associate's Degree in Related Field

Bachelor’s or Master’s Degree in Behavioral Health

Tools

Microsoft Office Suite

Job description

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Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary

The Behavioral Health Technician follows general screening and assessment standards and practice guidelines, is accountable for case management, and supports clinicians in accordance with policies and procedures.

Duties/Responsibilities

• Conducts intake and initial eligibility assessment of new patients.
• Conducts service plan updates and annual assessment updates for established patients.
• Completes behavioral health screening tools and level of care assessments when necessary.
• Supports and collaborates with assigned clinicians/providers on caseloads and identified needs.
• Supports rescheduling, outreach, and reengagement efforts as needed.
• Participates in staffing, treatment planning and case conferences.
• Engages clients that have challenges with treatment compliance and problem-solves barriers around appointment adherence.
• Connects patients with local community resources as necessary, and accurately documents all interaction in accordance with NOAH policies and procedures.
• Provides education and linkage to community services in the event that a higher level of care is indicated.
• Notifies and consults with all Behavioral Health partners to ensure eligible patients receive treatment.
• Promotes self-advocacy by assisting the client to have their voices fully heard; their needs, goals and objectives established as the focal point of clinical services.
• Interfaces with family members or other involved parties for the purpose of maintaining or enhancing treatment plan goals.
• Adheres to all rules and regulations regarding patient confidentiality and patient rights as outlined in contracts, NOAH policy, and State and Federal regulations.
• Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
• Consistently meets position productivity expectations.
• Performs other related duties as assigned.
  
  

Required Skills/Knowledge/Abilities

• Knowledge of case management principles and practices.
• Ability to establish and maintain effective working relationships.
• Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
• Ability to understand and follow written and verbal instructions.
• Excellent organizational skills and attention to detail.
• Ability to exercise confidentiality, discretion, and good judgment.
• Proficient with Microsoft Office Suite or related software.
• Ability to speak English and Spanish preferred.
  
  

Required

Education and Experience:

• Associate's degree in related field.
• 3+ years of behavioral health related experience.
  
  

Preferred

• Bachelor’s or Master’s degree in behavioral health or social work.
• 1+ years of case management experience in outpatient behavioral health setting.
• Baccalaureate Social Worker (BSW).
  
  

Other Requirements

• New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).
• Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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