Behavioral Health Technician

Phoenix House Florida; Citra (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

HSA/FSA/Dependent Care

Life Insurance

Tuition Reimbursement (after 6 months)

Job summary

Phoenix House Florida is seeking Behavioral Health Technicians to support residents in a live-in program. This full-time, in-person role covers multiple 12-hour shifts (Fri–Mon) and involves safety monitoring, group activities, transportation for appointments, and coordination with staff to maintain a therapeutic environment.

The position requires high school diploma, strong communication and teamwork, and a respectful approach with diverse populations.

Qualifications

• Ability to work with a diverse criminal justice population.
• Excellent verbal and written communication, interpersonal relationship, and time-management skills.
• Must be computer literate with working knowledge of Microsoft Office with internet capabilities.
• Ability to maintain a good working relationship with all coworkers and the public and to use good judgment in recognizing scope of authority.
• Ability to establish appropriate boundaries and professional relationships with all clients in treatment.
• Ability to remain calm in stressful situations.
• Teamwork approach to the job and collaboration with others toward team goals.
• Must have good driving record and valid driver's license with MVR clear.

Responsibilities

• Ensure safety & compliance in the program through regular facility checks and monitoring the environment.
• Maintain ongoing communication with the resident structure to determine the overall environment of the community and coordinate activities.
• Provide transportation to residents for medical appointments and employment activities.
• Oversee morning meetings and evening wrap-ups; conduct or assist encounter groups and workshops.
• Perform opening and closing facility runs and ensure facility security.
• Oversee and monitor housing areas for cleanliness, order and safety; supervise activities.
• Hold residents accountable and use appropriate confrontation techniques.
• Provide thorough written documentation of daily activities.
• Debrief with staff at shift changes; report incidents to supervisors.
• Perform property and body screens for contraband and drug screens as directed.
• Allow residents access to medications and ensure adherence to rules and procedures.
• Participate in staff meetings and training; learn and use the EHR system within 30 days.

Skills

Verbal & written communication

Time management

Teamwork

Professional boundaries

Stress management

Interpersonal skills

Decision making

Driving record

Criminal justice population experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job description:

We are looking for Behavioral Health Technicians.

Shifts Available:

• (2nd shift) Fri-Mon - 4 10
• (1st shift) - Fri-Mon - 3 12 hr day
• (1st shift) (Fri-Mon - 4 10 hr day)
• (3rd shift) -Sat-Mon- 3 12 hr day

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for ensuring safety & compliance in the program through regular facility checks and monitoring the environment. Must remain visible to the community at all times.
• Maintain ongoing communication with the resident structure to determine the overall environment of the community, identify problems and possible solutions, and help coordinate the smooth transition of scheduled activities.
• Provide transportation to residents for scheduled and prior-approved purposes including medical appointments, employment activities, and more by driving company vehicles as directed.
• Oversee morning meeting and evening wrap-up, and review meeting content in advance. Conduct or assist to conduct encounter groups, seminars and workshops as directed.
• Perform opening and closing facility runs, and random runs throughout the day and ensure that the facility is secure.
• Oversee and monitor house and dorm, inspecting for adherence to exacting cleanliness, order and safety specifications, and oversee extracurricular activities.
• Hold residents accountable for inappropriate or negative behaviors and utilize effective confrontation technique.
• Provide thorough written communication through documentation of daily activities.
• Ensure debriefing with staff at the beginning and end of each shift with the oncoming staff.
• Immediately communicate with direct supervisor or on-duty facility leadership on incidents involving absconders, physical violence, suicidal threats, physical accidents involving staff or residents and extreme negative behavior.
• Perform property and body screens to identify alcohol and drugs, weapons, paraphernalia, or other inappropriate belongings on incoming prospects.
• Perform drug screens as directed.
• Allow access by residents to their medication.
• Ensure adherence to all rules, regulations, policies and procedures.
• Adhere to quality assurance program goals and objectives.
• Participate in staff meetings and training exercises as directed.
• Demonstrate proficiency in the electronic health record system sufficient to fulfill the duties required by this position within 30 days of employment.

QUALIFICATIONS:

• Ability to work with a diverse criminal justice population.
• Possess excellent verbal and written communication, interpersonal relationship, and time-management skills.
• Must be computer literate with working knowledge of Microsoft Office with internet capabilities.
• Ability to maintain a good working relationship with all coworkers and the public and to use good judgment in recognizing scope of authority.
• Ability to establish appropriate boundaries and un-possessive, professional relationships with all clients in treatment, including former clients served.
• Ability to remain calm in stressful situations.
• Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns. Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team.
• Must have good driving record, have validate driver's license and pass an MVR check.

EDUCATION/EXPERIENCE:

Proof of High School Diploma or GED equivalent required. Experience working in a substance abuse treatment or mental health setting preferred.

BENEFITS:

• Competitive pay
• Health Insurance – Company off sets cost 85% of employee cost
• Dental Insurance
• Vision Insurance
• HSA/FSA/Dependent Care
• Group Life Insurance - Company Paid
• Short Term Disability (STD) – Company Paid
• Long Term Disability (LTD) – Company Paid
• LAP (Life Assistance Program) – Company Paid
• 403b Match
• Supplemental Life Insurance
• Tuition Reimbursement (after 6 months of employment: $2000 per semester, up to max of $4000 per calendar year)

Job Type

Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Healthcare: 1 year (Preferred)

Work Location

In person

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location:

In person

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location:

In person