Behavioral Health Technician Full-time 2nd shift

Arbor Wellness; Brentwood (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program

401k match

Paid time off

Sick time

Holiday pay

Job summary

Arbor Wellness is seeking a Behavioral Health Technician to help maintain a safe environment for clients and support staff in Brentwood, TN. You will answer questions, adjust program routines, supervise sessions, and emphasize client safety and wellbeing throughout shifts.

The role involves detailed record-keeping, incident de-escalation, and collaboration with therapy staff to address clinical issues while upholding privacy standards in a structured facility setting.

Qualifications

• High School diploma or GED preferred.
• Experience working in substance abuse and/or mental health preferred.
• Valid state driving license with no major violations in past five years.

Responsibilities

• Record inventory log of all personal belongings, valuables and return ticket.
• Monitor clients at all times and log whereabouts.
• De-escalate AMA and other client problems.
• Attend required staff training and meetings.
• Assist in maintaining clean, properly supplied work areas.
• Supervise clients with emphasis on safety and well-being; report infractions immediately.
• Provide emotional support and refer clients to therapy staff as needed.
• Maintain confidentiality and proper handoff information for next shift.

Skills

Detail-oriented

Verbal comms

Written comms

Interpersonal skills

Time management

Independent decision making

Empathetic & non judgmental

EMR familiarity

Education

High School diploma or GED

Driver's license

Tools

EMR software

Job description

Position Summary

The purpose of the Behavioral Health Technician is to assist in providing a safe environment for individuals. The BHT answers clients’ questions and assist in adjusting program routine, report any changes in the client’s physical or mental condition. The BHT is responsible for supervising clients during the program with emphasis on client safety and wellbeing.

• Records inventory log of all personal belongings, valuables and return ticket. Tickets and valuables to be kept in the safe.
• Completes required lab requisitions per protocol
• Monitor clients at all times to include specific rounds and logging clients' whereabouts
• De-escalates AMA and other client problems
• Participate in all staff meetings as scheduled
• Ensure garbage is disposed of properly throughout the shifts as needed
• Monitors group room to ensure cleanliness after each activity
• Hands off information necessary for next shift technician after each shift. Maintains logbook for the continuity of care. Participates in shift turnover and ensures that the next shift is aware of pertinent information as it relates to clients
• Attend required staff training
• Supervise clients completing the Program with emphasis on safety and well-being
• Remind clients of program rules and regulations as necessary and report infractions immediately
• Provide emotional support for clients while referring them to therapy staff to address clinical issues
• Complete assigned paperwork in a neat, timely and accurate manner
• Communicate with other staff as necessary to promote quality client care
• Participate in maintaining clean, properly supplied and efficient work areas
• Observe and report safety and maintenance problems
• Interact appropriately with clients, showing respect while maintaining boundaries
• Exercise sound professional judgement and seek assistance as necessary to effectively manage client behavior to include but not limited to suicidal concerns, issues of trauma
• Protect privacy of all client information in accordance with facility privacy policies and procedures
• Transport clients as needed
• Other duties as assigned

Description

Position Summary

The purpose of the Behavioral Health Technician is to assist in providing a safe environment for individuals. The BHT answers clients’ questions and assist in adjusting program routine, report any changes in the client’s physical or mental condition. The BHT is responsible for supervising clients during the program with emphasis on client safety and wellbeing.

Essential Duties

• Records inventory log of all personal belongings, valuables and return ticket. Tickets and valuables to be kept in the safe.
• Completes required lab requisitions per protocol
• Monitor clients at all times to include specific rounds and logging clients' whereabouts
• De-escalates AMA and other client problems
• Participate in all staff meetings as scheduled
• Ensure garbage is disposed of properly throughout the shifts as needed
• Monitors group room to ensure cleanliness after each activity
• Hands off information necessary for next shift technician after each shift. Maintains logbook for the continuity of care. Participates in shift turnover and ensures that the next shift is aware of pertinent information as it relates to clients
• Attend required staff training
• Supervise clients completing the Program with emphasis on safety and well-being
• Remind clients of program rules and regulations as necessary and report infractions immediately
• Provide emotional support for clients while referring them to therapy staff to address clinical issues
• Complete assigned paperwork in a neat, timely and accurate manner
• Communicate with other staff as necessary to promote quality client care
• Participate in maintaining clean, properly supplied and efficient work areas
• Observe and report safety and maintenance problems
• Interact appropriately with clients, showing respect while maintaining boundaries
• Maintain a professional demeanor
• Exercise sound professional judgement and seek assistance as necessary to effectively manage client behavior to include but not limited to suicidal concerns, issues of trauma
• Protect privacy of all client information in accordance with facility privacy policies and procedures
• Transport clients as needed
• Other duties as assigned

Requirements

Minimum Qualifications

• High School Graduate or GED preferred
• Experience working in substance abuse and/or mental health preferred
• Valid state driving license with no major violations in past five (5) years

Key Competencies

• Must be detail-oriented.
• Excellent verbal/written communication skills.
• Able to work under pressure and meet deadlines as well as be flexible and dependable.
• Strong interpersonal skills.
• Must have ability to multi-task and manage time effectively
• Ability to work independently and make sound decisions
• Empathetic and non-judgmental approach when working with clients from diverse backgrounds
• Familiar with electronic medical records (EMR) systems

Work Environment

This position is required to work in a temperature-controlled environment 80%-90% of the time spent indoors. Potential exposure to violent situations. Potential exposure to airborne/blood-borne pathogens or other potentially infectious materials. Standing, walking, bending, stoop/kneel, reaching, pushing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Include

• Medical, Dental, Vision, Life
• Employee Assistance Program
• 401k Match
• Paid-Time Off
• Sick Time
• Holiday Pay