Behavioral Health Team Leader

00 RHA Health Services, LLC; Burlington (NC); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Payactiv

Employee perks program

PTO

Health insurance

401(k)

Wellbeing programs

Chronic disease management

CPR training

Descripción de la vacante

00 RHA Health Services, LLC is hiring a Behavioral Health Team Leader to guide a team serving individuals with MH/DD/SA needs. The role requires coordinating care, supervising staff, and ensuring high-quality service.

You will oversee training, hiring, performance reviews, and the on-call system, while ensuring accurate documentation and authorization processes are maintained.

Formación

• Licensed or certified in a human service profession as defined by the service scope.
• Graduate degree with MH/DD/SA experience preferred.
• Two or more years of supervisory experience in a related field.

Responsabilidades

• Lead and supervise behavioral health staff to ensure quality service.
• Coordinate 24/7 first-responder resources for consumers and supports.
• Provide employee training and clinical supervision to staff.
• Hire, train, and evaluate staff; direct work assignments and performance reviews.
• Ensure service authorizations are in place prior to service provision.
• Maintain daily documentation of services with complete notes.

Conocimientos

Leadership

Clinical supervision

Communication

Staff training

Educación

Master's in human services

Bachelor's in human services

Bachelor's in another field

Herramientas

EMR systems

Documentation software

Descripción del empleo

We are hiring for:

Behavioral Health Team Leader Type:

Credentialed

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Responsibilities:

• Works closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer need and the PCP.
• Provides employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and applying corrective action to employees; addressing complaints and resolving problems.
• Completes Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service
• Provides clinical supervision to all employees
• Minimizes the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient's daily living and personal development.
• Completes documentation of services including a daily full service note that includes the name of the person supported, Medicaid identification number, date of service, purpose of contact, describes the interventions, includes the time spent performing the interventions, effectiveness of the intervention, the signature and credentials of the staff providing the service.

Requirements:

• May be required to be a Qualified Professional as defined by the service definition requirements . Qualified Professional is defined as an individual who is:
• (a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS);
• or (b) a graduate of a college or university with a Master's degree in a human service field and has one year of full-time post‑graduate degree accumulated MH/DD/SA experience with the population served;
• or (c) a graduate of a college or university with a bachelor's degree in a human service field with two years of full‑time, post‑bachelor's degree accumulated MH/DD/SA experience with the population served; or
• (d) A graduate of a college or university with a bachelor's degree in a field other than human services with four years of full‑time, post‑bachelor's degree accumulated MH/DD/SA experience with the population served. Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being provided
• General working knowledge of the human services delivery system in North Carolina
• Valid driver's license, auto insurance,.
• Employee supervisory experience preferred
• Experience with Electronic Medical Records (EMR) preferred

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full‑time employees only)
• Health/Insurance (full‑time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities
• *contract/contingent workers and in