Behavioral Health Support Specialist

Hartford HealthCare; Portland (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) plan with employer match

Generous paid time off with accrual

Employee discount programs

Job summary

Rushford Portland Facility, part of Hartford HealthCare, seeks an allied professional to support clinicians in delivering coordinated services and case management for adults with mental health and/or substance use disorders.

As an Essential Employee, you will facilitate groups, assist with intake and safety checks, document progress, coordinate referrals, and support treatment plans under licensed clinicians’ supervision.

Qualifications

• Associates in Drug and Alcohol Recovery Counseling (DARC), Human Services, or related field.
• Bachelor's Degree in Social Work, Psychology, or related field is preferred
• Two (2) years of experience in a behavioral health or substance abuse setting is preferred
• Knowledge of Alcoholics (or Narcotics) Anonymous 12-Step Program is preferred
• Valid driver's license
• Valid CPR, Crisis Prevention Institute (CPI) & First Aid training certifications are preferred

Responsibilities

• Provide direct client care under the supervision of licensed clinicians by facilitating therapeutic and psychoeducational groups, delivering basic counseling, implementing behavioral management plans, and supporting treatment goals.
• Conduct safety checks, client intakes, searches, and monitoring activities to maintain a safe therapeutic environment. Assist with medication management, including medication self-administration monitoring, documentation, medication counts, vital signs collection, and coordination with nursing and medical staff.
• Observe and document client progress, communicate treatment outcomes to the interdisciplinary team, contribute to treatment plan revisions, and support ongoing interventions.
• Coordinate case management activities, including referrals to community resources, discharge planning, transportation arrangements, and linkage to social, health, employment, and support services.
• Participate in treatment conferences, staff meetings, training programs, and collaborative community partnerships to ensure high-quality client care and continuity of services. Perform other related duties as assigned.

Skills

Behavioral health

Counseling support

CPR/First Aid

Education

Associates in Drug and Alcohol Recovery Counseling (DARC)

Bachelor's Degree in Social Work or Psychology

Tools

CPR certification

First Aid certification

CPI training

Job description

Rushford Portland Facility, part of Hartford HealthCare, seeks an allied professional to support clinicians in delivering coordinated services and case management for adults with mental health and/or substance use disorders.

As an Essential Employee, you will facilitate groups, assist with intake and safety checks, document progress, coordinate referrals, and support treatment plans under licensed clinicians’ supervision.