Behavioral Health Support Specialist

OVP HEALTH; Massillon, Northern (OH, KY); Hybrid; USD 30,000 - 48,000; Full time

Job summary

OVP Health in Massillon, OH seeks a Behavioral Health Technician to provide hands-on care within a multidisciplinary team. You will support patients’ recovery goals, accompany residents to appointments, and deliver one-on-one interventions under supervision.

Responsibilities include monitoring residents, de-escalation, emotional support, and maintaining accurate records in the EMR. The role emphasizes teamwork, safety, and compassionate care in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• CPR/BLS Certification required.
• Must complete Ohio Peer Recovery Support Specialist within 1 year of hire.

Responsibilities

• Assist patients in articulating personal goals for recovery.
• Accompany patient on outings/appointments, always keeping them in line of sight.
• Provide direct one-on-one therapeutic interventions under the direction of their supervisor.
• Monitors all patients through the treatment experience, keeping patients in line of sight in the unit and regularly checking on patients in bedrooms or other areas.
• Diffusing situations where patients may be escalating or expressing concerns.
• Providing emotional support to patients.
• Alerting medical professionals to intervene in emergencies or changes in behavior.
• Assist patients in determining their treatment objectives.
• Teaches & supports acquisition and utilization of skills needed to facilitate individual recovery.
• Observes patients to detect behavior patterns and reports observations to medical staff.
• Promotes knowledge of available service options and choices.
• Observes the progress patients make toward meeting their objectives.
• Co‑Facilitates groups with counselors if there are over 12 residents in group.
• Works as a welcome greeter at the door for new residents.
• Assists in graduation bios, photos, and ceremony.
• Assists and supports patients in day‑to‑day activities including, but not limited to, waking routines, morning hygiene, meals, group therapy, nighttime routine, evening hygiene, observations, and free time.
• Monitors smoke breaks, phone calls and visitation.
• Maintain therapeutic records and data necessary in EMR to monitor progress.
• Attends weekly supervision meeting.
• Surveys Residents for Patient satisfaction
• Maintains Daily Group Therapy Board.
• Monitors Medication administration when needed to prevent diversion.
• Maintains Cleanliness of workspace.
• Other duties may be assigned.

Skills

Team collaboration

Effective communication

Flexibility

Detail oriented

Computer literacy

Independent work

Prioritization

Observation skills

Customer focus

Stress management

Education

High School Diploma or GED

CPR/BLS Certification

Ohio Peer Recovery Specialist within 1 year

Job description

OVP Health in Massillon, OH seeks a Behavioral Health Technician to provide hands-on care within a multidisciplinary team. You will support patients’ recovery goals, accompany residents to appointments, and deliver one-on-one interventions under supervision.

Responsibilities include monitoring residents, de-escalation, emotional support, and maintaining accurate records in the EMR. The role emphasizes teamwork, safety, and compassionate care in a fast-paced setting.