Behavioral Health Step-Down Navigator (Outpatient Access)

Windsor Laurelwood; Willoughby (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Time off plan

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Life insurance

Short and long term disability

401(k) plan

Job summary

Windsor Laurelwood Center for Behavioral Medicine in Willoughby, Ohio seeks a Step Down Navigator (Social Work) for full‑time, no weekends. You will discuss outpatient services with eligible patients and communicate their eligibility to leadership, while entering data into Midas for reporting.

Requires a Master’s in Social Work or related field, Ohio LSW/LISW/LPC/LPCC, and 2 years’ experience in mental health or substance abuse.

Qualifications

• Master's degree in Social Work, counseling, or a related mental health field from an accredited college or university.
• Candidate must possess LSW, LISW, LPC or LPCC issued by the State of Ohio.
• Two years of experience in a mental health or substance abuse treatment facility with group therapy, crisis intervention, and treatment planning.
• Excellent verbal and written communication skills; diplomacy and discretion are essential.

Responsibilities

• Meet eligible patients to discuss benefits of outpatient services.
• Communicate eligibility to senior leadership and associated departments.
• Routinely collect and enter outpatient eligibility data into Midas for trending reports.
• Understand the Step-Down Playbook and inpatient workflow related to case management and discharge planning.
• Facilitate groups, assist with continued stay reviews, and float to inpatient units as needed.

Skills

Verbal communication

Written communication

Multitasking

Group facilitation

Diplomacy

Discretion

Education

Master's degree in Social Work or related field

Job description

Windsor Laurelwood Center for Behavioral Medicine in Willoughby, Ohio seeks a Step Down Navigator (Social Work) for full‑time, no weekends. You will discuss outpatient services with eligible patients and communicate their eligibility to leadership, while entering data into Midas for reporting.

Requires a Master’s in Social Work or related field, Ohio LSW/LISW/LPC/LPCC, and 2 years’ experience in mental health or substance abuse.