Behavioral Health Service Provider

OLV Human Services; City of Lackawanna (NY); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A leading human services organization is seeking a Youth Behavioral Support Caseworker to provide essential support services to children and families in their homes and communities. This hybrid role allows for flexibility in scheduling and emphasizes teamwork and effective communication to foster positive outcomes for youth. Candidates should possess a Bachelor's degree in a related field and have at least two years of relevant experience, along with a valid NYS Driver’s License.

Benefits

Dental & Outpatient Mental Health services

Up to $180 annual gym reimbursement

Employee referral program

Paid Holidays

Paid Time Off (PTO)

Health, dental & vision insurance options

Paid employer sponsored life insurance

Supplemental insurance programs

Biometric health screening bonuses

Qualifications

• Bachelor’s degree in human services, psychology, or a similar degree required.
• At least 2 years of experience in children’s Mental Health or related field.
• Valid NYS Driver’s License required.

Responsibilities

• Provide direct services to children and families in home and community settings.
• Attend team meetings and maintain relationships with youth and caregivers.
• Document services rendered and progress towards individual goals.

Skills

Teamwork

Consistency and Reliability

Active Listening

Creative problem-solving

Organizational skills

Knowledge of youth mental health

Education

Bachelor's Degree in Human Services or related field

Job description

Are you committed to making a difference in children’s lives?

Do you have experience working in mental health, foster care, or similar fields of work?

If you said YES to both of those questions and have your bachelor’s degree in human services, psychology or a similar degree this is a great match for you! The Behavior Health Service Provider job is active throughout the WNY community and provides services in the children’s home and community, which p rovide direct services through our Children and Family Treatment and Support Services (CTFSS) and Home and Community Based Services (HCBS) programs, empowering individuals to achieve their highest quality of life .

Some examples of services are providing support to caregivers and helping them find resources to obtain appropriate services. Other services are more employment focused teaching skills to kids ages 14 and older on how to engage in paid work and assistance in work settings. Respite services (providing a short break for the family and child) are also included as services for Providers to serve.

This is a hybrid position combining work in the community, remote/home, and some office work for staff and supervision meetings. Community settings are typically providers working with families directly in their homes and public spaces throughout WNY. Our offices are in Lackawanna (just 10 minutes south of Buffalo)!

Work Schedule: Create your own weekly schedule! Hours are afternoons, evenings and weekends according to youth’s schedule.

• Take advantage of our Dental & Outpatient Mental Health services while working
• Up to $180 annual gym reimbursement
• $$ Employee referral program $$
• Paid Holidays
• Paid Time Off (PTO)
• Health, dental & vision insurance options
• Paid employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!

Salary range: $18.22 - $26.00 per hour.

The Youth Behavioral Support Caseworker provides direct services to children and families in their home & community for the CFTSS and HCBS programs. These programs partner with youth, and families to ensure that they are linked with support services of their choice. They will foster the highest possible quality of life and personal achievement in accordance with the individual’s person centered service plan.

• A Youth Behavioral Support Caseworker is responsible for providing support services to youth with a range of emotional, behavioral and social difficulties.
• They will encourage growth and recognize the autonomy of each individual.
• It is recognized that the individual being supported drives the work and focus of this position. It is the individual’s home and their life choices.
• Attend paid new worker training and ensure regulatory training standards are met
• Provide required face to face services in the community or home, requires use of personal vehicle.
• Attend team meetings, supervision sessions, staff meetings as scheduled
• Form and maintain relationships with youth and caregivers
• Work with youth to achieve goals consistent with their service plans
• Written communication skills for documentation, including progress notes, correspondence notes, service plans, and safety plans which show progress toward individual goals, observations and interactions.
• Demonstrate competency with navigating electronic health record (EHR) for documentation of services rendered.
• Review utilization and service provision with supervisor
• Coordinate and collaborate with Care Managers to identify service needs and develop service plans
• Ensure appropriate chain of command is utilized.
• Complies with all federal and state regulations and agency policies pertaining to HIPAA, false claims, whistleblower policies and all others.
• Any other duty as assigned by your Supervisor

Skills:

• Teamwork: Ability to work as part of a team, as well as independently
• Consistency and Reliability: Time management; Excellent communication skills, both written and verbal
• Active Listening: Provide services in a person-centered manner; demonstrate professional empathy and patience.
• Creative approach to problem-solving: Ability to navigate the internet and basic computer operations to include use of EHR and video conferencing technology;Organizational and time management skills.
• Competency/ Knowledge Areas: Youth ages 0-21-mental, developmental, behavioral
• Training/ teaching skills; Community resources

Bachelor’s Degree in Human Services/related field

Minimum Experience Required:

At least 2 years of experience in children’s Mental Health, Behavioral Health, foster care, or related field

License/Registration/ Certifications Required:

Valid NYS Driver’s License

Training Requirements:

• Risking Connections Trauma Training

Other required department trainings and certification:

OCFS Mandated Reporter / Abuse Prevention
Diversity Training
Autism awareness
Safety in the field
Suicide prevention
Strength Based approaches (including Person Center Care)
Domestic Violence
Stages of development in children

Physical Requirements:

Work required is one on one or in a group, in the community or in the home where the child lives. support child in various community venues; attend meetings and trainings in administrative buildings as required.

The constant physical demand of the position is sitting, standing, walking, talking, hearing, good vision.

The frequent physical demands of the position are, repetitive motions, and eye/hand/foot coordination.

The occasional physical demands of the position are lifting, carrying, climbing, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.