Behavioral Health Security Specialist — Calm, Safe Care

Carilion Wellness; Christiansburg (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, & Vision benefits

Employer Funded Pension Plan

Paid Time Off (accrued from day one)

Onsite fitness facilities

Health & wellness app access

Childcare discounts

Continued education and training

Job summary

Carilion Wellness in Christiansburg, VA is seeking a Behavioral Health Security Specialist to provide security services across the Carilion Clinic Health System, including Emergency and inpatient units. The role emphasizes proactive violence prevention, de-escalation training, and collaboration with clinical teams to ensure safe, compassionate care.

You will respond to emergencies, assist with crisis situations, and maintain composure under pressure while delivering excellent customer service to

Qualifications

• High School Diploma or equivalent; Criminal justice or related field training preferred.
• Minimum of 3 years in security or behavioral health; 5 years preferred.
• Certification in de-escalation tactics prior to orientation.
• BLS required.

Responsibilities

• Assist clinical staff at designated locations under the Carilion Clinic Police and Security Department, including Emergency departments and inpatient units.
• Monitor safety and security of individuals in the assigned area.
• Engage with individuals to establish trust and provide a calm, non-aggressive presence.
• Respond to emergencies or crises and intervene in escalating verbal exchanges.
• Provide physical intervention as needed and appropriate.
• Demonstrate sound judgment and maintain composure with abusive patients or visitors.
• Work to mitigate risks of assault or harm to patients, visitors, and staff.
• Maintain high visibility in assigned areas and de-escalate patients or visitors as part of the care team.
• Support bedside care when needed.

Skills

De-escalation tactics

BLS

Problem solving

Education

High School Diploma or equivalent

Criminal justice degree training preferred

Job description

Carilion Wellness in Christiansburg, VA is seeking a Behavioral Health Security Specialist to provide security services across the Carilion Clinic Health System, including Emergency and inpatient units. The role emphasizes proactive violence prevention, de-escalation training, and collaboration with clinical teams to ensure safe, compassionate care.

You will respond to emergencies, assist with crisis situations, and maintain composure under pressure while delivering excellent customer service to