Behavioral Health Security Officer, CRMH Full Time

Voices for Voices

Roanoke (VA)

Hybrid

USD 26,000 - 36,000

Full time

7 days ago

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Benefits offered by this job

Sign on bonus eligible

Job summary

Carilion Clinic is seeking a Behavioral Health Security Officer to provide security services across hospital units, with emphasis on de-escalation and patient care integration. The role supports Emergency and Psychiatry services, inpatient and ambulatory areas, and collaborates with clinical staff to maintain a safe environment.

The position requires a high school diploma or equivalent, a criminal justice-related degree preferred, and BLS certification. Sign-on bonus is eligible.

Qualifications

Minimum of three (3) years in security or behavioral health; five (5) years in security/public safety preferred.
BLS certification required.
Certification in system required de-escalation tactics prior to orientation.
Ability to work under pressure and in ambiguous situations; good judgment and assertiveness.

Responsibilities

Provides security services to Carilion Clinic Health System and designated areas.
Monitors safety and security of individuals within assigned areas.
Establishes trust and calm presence as a healthcare team member.
Responds to emergencies; may intervene verbally and physically when needed.
Maintains visibility and de-escalates to prevent violence; supports bedside care as needed.

Skills

De-escalation tactics

Problem solving

Sound judgment

Assertiveness

Adaptability

Education

High School Diploma or equivalent

Degree in criminal justice or related field

Job description

Job Title: Behavioral Health Security Officer, CRMH Full Time

Employment Status:

Full time

Shift:

Evening/Night (United States of America)

Facility:

1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center.

Requisition Number:

R161857 Behavioral Health Security Officer, CRMH Full Time (Open)

How You'll Help Transform Healthcare:

Behavioral Health Security Officer

Provides security services to the Carilion Clinic Health System, its hospitals, Inpatient Psychiatry units, Emergency Medical and Psychiatric Services, ambulatory/outpatient clinics and other designated areas in which visitors and/or patients may be collocated. The Behavioral Health Security Specialist (BHSS) provides proactive violence prevention and training toward fulfilling the basic mission of safe, effective, high quality care amidst emotionally charged situations in which behavioral escalations may occur. Individuals serving in this capacity are non-sworn security personnel with additional training in de-escalation tactics and problem solving. The BHSS is trained to engage escalating patients and/or visitors in verbal and non-verbal communications aimed toward mitigating risks of harm or injury, enhancing safety of patients and staff, and improving customer service.

Sign on bonus eligible.
Responsible for assisting clinical staff at designated locations under the Carilion Clinic Police and Security Department, which includes Adult and Pediatric Emergency departments, inpatient and ambulatory units and other designated areas.
Monitors the safety and security of individuals within the assigned unit or area of supervision.
Interacts with individuals in designated areas of supervision with the goal of establishing trust, integrating in the milieu as a member of the healthcare team, providing a calm, non-aggressive presence.
Responds to emergency or crisis situations and:
- may intervene in escalating verbal exchanges
- provide physical intervention as needed and appropriate
- demonstrates sound judgment
- maintains composure when dealing with physically or verbally abusive patients or visitors
- works assertively to mitigate risks of assault or harm to patients, visitors and staff.
Maintains a high degree of visibility in the assigned areas.
Embodies and demonstrates appropriate techniques as learned in de-escalation training. Effectively de-escalates patients, visitors or other individuals as a member of the care team. Prevents potentially violent situations.
May assist members of the care team in delivering effective bedside care using appropriate techniques.
Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.
Reporting directly to the Chief of Police and Security, the Behavioral Health Security Specialist will maintain and foster productive and effective relationships with clinical care teams in the areas served.
Must demonstrate knowledge and skills necessary to provide equitable and culturally sensitive care to patients of all ages served in the assigned units.
Ensures responsible and visible commitment of diversity, equity, and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the system. Proactively recognizes bias and develops/executes strategies to mitigate such.

What We Require:

Education:

High School Diploma or equivalent

Degree in criminal justice or related field training preferred.

Experience:

Minimum of three (3) years experience in the area of security or behavioral health.Five (5) years of security, public safety or law enforcement preferred.

Licensure, certification, and/or registration:

Achieves or presents certification in system required de-escalation tactics prior to completion of orientation.

Life Support:

BLS required

Other Minimum Qualifications:

Demonstrates capability for problem solving decision making, sound judgment, appropriate assertiveness. Adaptable, open to change and able to work effective in ambiguous situations. Ability to work well under pressure with ease and composure essential.

Compensation Range:

$18.70 - $26.18

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion: