Behavioral Health Scheduling & Access Specialist

Catholic Charities; Portland (ME); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Five weeks earned time

Six paid agency holidays

Medical plans (3 options)

Dental & Vision insurance

401(k) agency contribution

Life and long-term disability

Wellness reimbursement

EAP

Accident & critical illness insurance

Bereavement leave

Job summary

Catholic Charities Maine in Portland, ME has a Full-Time opening for an Administrative Scheduling Coordinator within our Behavioral Health Network. The role administers scheduling for outpatient services, coordinates check-in and insurance confirmation, and acts as the central liaison among clients, clinicians and referrals.

The position requires 3+ years of relevant administrative experience, proficiency with EHRs and Microsoft Office, and adherence to HIPAA/privacy standards.

Qualifications

• High school diploma or GED required; an associate degree in healthcare administration, business, human services, or related field is preferred.
• Minimum 3 years of progressively responsible experience in administrative, scheduling, client-access, medical-office, professional services setting, or behavioral health roles.
• Experience maintaining confidential health information and following HIPAA/privacy requirements.
• Proficiency with electronic health records (EHRs), scheduling systems, Microsoft Office, Microsoft Teams, email, and standard administrative technology.

Responsibilities

• Schedule outpatient services accurately and efficiently to ensure timely access to care.
• Coordinate check-in, demographic and insurance confirmation, and provider notification.
• Serve as the central point of coordination among clients, clinicians, referral sources, and leadership.
• Maintain accurate schedule and client information to support operations.

Skills

Scheduling

Administrative work

Client-access

HIPAA/privacy compliance

Education

High school diploma or GED

Associate degree (preferred) in healthcare administration, business, human services, or related field

Tools

EHRs

Scheduling systems

Microsoft Office

Microsoft Teams

Email

Job description

Catholic Charities Maine in Portland, ME has a Full-Time opening for an Administrative Scheduling Coordinator within our Behavioral Health Network. The role administers scheduling for outpatient services, coordinates check-in and insurance confirmation, and acts as the central liaison among clients, clinicians and referrals.

The position requires 3+ years of relevant administrative experience, proficiency with EHRs and Microsoft Office, and adherence to HIPAA/privacy standards.