Behavioral Health Registration and Scheduling Specialist

University Health KC; Kansas City (MO); On-site; USD 60,000 - 130,000; Full time

Job summary

Join a leading healthcare organization as a Behavioral Health Registration and Scheduling Specialist in Kansas City. You will be the first point of contact for patients, assisting with appointment scheduling and insurance inquiries, while being part of a caring and supportive team. This role offers an entry-level position with growth potential in the healthcare field.

Qualifications

• 1 year of experience in patient access, scheduling, or similar role required.
• Strong communication skills required.
• Experience with basic medical terminology preferred.

Responsibilities

• Chat with patients to collect demographic and insurance information.
• Schedule appointments using electronic systems.
• Ensure accuracy of patient records and paperwork.

Skills

Communication

Keyboarding

Demographic Information Gathering

Education

High school diploma or equivalent

Job description

Behavioral Health Registration and Scheduling Specialist

Join to apply for the Behavioral Health Registration and Scheduling Specialist role at University Health KC

Behavioral Health Registration and Scheduling Specialist

4 days ago Be among the first 25 applicants

Join to apply for the Behavioral Health Registration and Scheduling Specialist role at University Health KC

Get AI-powered advice on this job and more exclusive features.

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Behavioral Health Registration and Scheduling Specialist

101 Truman Medical Center

Job Location

Lakewood Counseling Service, Recovery Health Services, UH Behavioral Health

Kansas City, Missouri

Department

Patient Access Behavioral Health UHTMC

Position Type

Full time

Work Schedule

8:30AM - 5:30PM

Hours Per Week

40

Job Description

Join Our Team as a Patient Access & Scheduling Representative!

Make a real difference from the front lines of care.

Are you someone who loves helping people, keeps things organized, and knows how to brighten someone’s day—even over the phone? Then we’d love to meet you!

As a Patient Access & Scheduling Representative, you’re the first point of contact for our patients. You'll be gathering important info, helping them understand their health benefits, scheduling appointments, and guiding them through the financial side of care—all while bringing your A-game for service and support.

What You’ll Be Doing

• Chat with patients and their families to collect important demographic and insurance information.
• Use our electronic systems to schedule appointments and access patient records.
• Explain health insurance coverage and patient costs in a way that makes sense.
• Answer phone calls and respond to appointment requests with empathy and efficiency.
• Make sure all paperwork and records are accurate, complete, and up-to-date.
• Collect co-pays and help patients connect to financial resources if needed.
• Get pre-certifications and authorizations to ensure smooth service delivery.
  
  

What You Bring

• A high school diploma or equivalent (yep, that’s the baseline!).
• At least 1 year of experience in patient access, scheduling, or a similar healthcare/clerical role.
• Strong communication skills—you’re comfortable talking with anyone, from patients to insurance reps.
• Solid keyboarding and written communication skills (you’ll be using both every day!).
  
  

Bonus Points (Preferred but not required!):

• You’ve got a good handle on basic medical terminology.
• You’ve worked as a Patient Access Rep before—either here or at another healthcare facility.
  
  

Why You'll Love It Here

• You’ll be part of a supportive team that truly cares about people—patients and coworkers.
• You’ll help patients feel seen, heard, and taken care of from their very first interaction.
• You’ll grow your career in a respected, mission-driven healthcare organization.
  
  

Ready to join a team where your communication skills and compassion truly make a difference?

Apply today—we can’t wait to meet you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at University Health KC by 2x

Sign in to set job alerts for “Behavioral Health Specialist” roles.

Behavioral Health Registration and Scheduling Specialist

Independence, MO $60,522.00-$129,615.00 2 weeks ago

Flexible Roles in Behavioral Health and Therapy - Kansas City

Behavioral Health Registration and Scheduling Specialist

Mental Health Integration School Liaison (Social Work Preferred) - To Be Determined

Entry Level Behavior Technician - Leawood - M-F: 4pm - 7pm, No weekends

Behavioral Health Professional (LMSW, LPC, or equivalent)

Overland Park, KS $18.00-$25.00 2 weeks ago

Registered Behavior Technician (RBT) Entry Level

Overland Park, KS $21.00-$23.00 1 week ago

Registered Behavior Technician (RBT) Entry Level

Overland Park, KS $21.00-$23.00 1 week ago

Grain Valley, MO $19.00-$22.00 2 weeks ago

Behavioral Health Manager - Psychiatric Nurse Practitioner

Behavioral Health Therapist, Full-Time Weekend Nights

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.