Behavioral Health Program Supervisor — Case Management & Field Services

Mental Health Systems, Inc.; Escondido (CA); On-site; USD 78,000 - 84,000; Full time

Job summary

Mental Health Systems, Inc. in Escondido, CA is seeking a Full Time Management professional to supervise staff, coordinate client care across disciplines, and provide direct services when needed.

The role involves assisting the Program Manager with day-to-day operations, monitoring staff productivity, ensuring contract compliance and chart accuracy, and leading treatment planning and quality improvement efforts.

Qualifications

• Master’s degree in a behavioral science and CA license (MFT, LCSW, LPCC) required.
• Valid CA driver’s license and auto insurance per contract requirements.
• Experience with mental health and/or substance use services preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Assist Program Manager with day-to-day operations. Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.
• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.
• Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services per contract.
• Performs shift management duties in coordination with other staff as directed by Program Manager.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Skills

Mental health experience

Substance use services

Education

Master’s degree in behavioral science

Tools

Microsoft Office

EHR software

Job description

Mental Health Systems, Inc. in Escondido, CA is seeking a Full Time Management professional to supervise staff, coordinate client care across disciplines, and provide direct services when needed.

The role involves assisting the Program Manager with day-to-day operations, monitoring staff productivity, ensuring contract compliance and chart accuracy, and leading treatment planning and quality improvement efforts.