Behavioral Health Program Coordinator

Lifeline Connections; Vancouver (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Employer-paid disability

Life insurance

401(k) retirement plan

Paid time off

Paid holidays

Job summary

Lifeline Connections in Vancouver, WA is seeking a Program Assistant to support nonclinical operations and reception, coordinating communication between the team and clients. The role involves triaging calls, assisting families, maintaining budgets, and supporting the management information system.

The position requires strong organizational, problem-solving, and customer service skills, with a background in human services or related office management preferred.

Qualifications

• Education in human services or related field is preferred.
• Experience in medical/clinical settings or office management is helpful.
• Strong organization and problem-solving skills required.

Responsibilities

• Organize, coordinate and monitor nonclinical operations under team leader.
• Provide receptionist activities including triaging calls and client communication.
• Deescalate situations with clients with increased symptomatology.
• Maintain budget records for client and program expenditures.
• Operate and coordinate the management information system.
• Prepare monthly staff work schedules and revise policies accordingly.
• Maintain records of time worked and leave time.
• Order and maintain unit supplies, equipment, and furniture.

Skills

People skills

Problem solving

Communication

Customer service

Attention to detail

Time management

Education

Associate's or Bachelor's in human services or related

Experience as inpatient unit clerk or in a medical clinic

Office management experience

Tools

Management information system

Word processing (MS Word)

Medical records software

Budgeting software

Job description

Lifeline Connections in Vancouver, WA is seeking a Program Assistant to support nonclinical operations and reception, coordinating communication between the team and clients. The role involves triaging calls, assisting families, maintaining budgets, and supporting the management information system.

The position requires strong organizational, problem-solving, and customer service skills, with a background in human services or related office management preferred.