RA Lead

Lifeline Connections; Bellingham (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage options

Paid Time Off (PTO)

401(k) retirement plan

Job summary

Lifeline Connections is actively seeking a supervisor for our residential services in Bellingham, WA. This role involves acting as the lead during shifts, coordinating supplies, and ensuring compliance with organizational policies. The ideal candidate will have strong supervisory skills and experience in providing a safe environment for individuals in recovery.

We pride ourselves on offering comprehensive services that support the well-being of our employees, including competitive benefits, PTO, and support for professional growth.

Qualifications

• High School diploma or equivalent.
• Experience in clinical supervision and mentoring.
• CPR/First Aid certification required.

Responsibilities

• Act as lead during shifts and ensure compliance with policies.
• Coordinate and manage supplies for residential services.
• Train and orient new Residential Aides as assigned.

Skills

Supervision and mentoring

Communication

Ability to work well with others

Attendance

Education

High School diploma or equivalent

College coursework in substance use dependency preferred

Job description

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

Responsibilities

• Act as the lead while on shift.
• Coordinate, order, and inventory supplies for all residential services as per Supervisor.
• Assist with the ordering and distribution of Patient Store.
• Ensure that all Residential Aides are performing their job duties and perform Shift Audits.
• Ensure full communication between the clinical staff team members and the milieu staff team members.
• Learn the role of Residential Aide Supervisor and ensure department quality and performance in the absence of the Supervisor.
• Address and communicate any staffing concerns with Residential Aide Supervisor.
• Monitor all safety concerns in the residential units and report them immediately.
• Orientation and training of all new Residential Aides as assigned by Supervisor and Program Director.
• Ensure compliance with all applicable Lifeline Connections policies and procedures.
• Help prepare and present information and training to Residential Aides as assigned by the Residential Aide Supervisor that meets the needs of the changing trends in the milieu.
• Provide shift coverage, nights, and weekend work as required.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• College coursework in substance use dependency preferred.
• Experience and training in the delivery of services to alcohol and other drug‑affected individuals and their families.
• Demonstrated experience providing supervision and/or mentoring to subordinate staff or co‑workers preferred.
• Current unencumbered driver license and proof of current car insurance required for Residential staff members.
• Demonstrated experience providing a safe and supportive environment for individuals early in recovery from alcohol and other drugs.
• CPR/First Aid certification required; must obtain within 14 days of hire.
• Ability to communicate clearly both verbally and in writing.
• Great attendance.
• Ability to work well with others.
• Valid Driver's License.

Guidelines

The position requires that the incumbent maintain standards delineated in WAC 246-341, or its successor, and maintain licensure with the Department of Health. The incumbent relies on specialized training and/or equivalent experience in the field of substance use dependency treatment, DBHR, WACs and RCWs of Washington, and the performance standards developed for the position.

Complexity

The incumbent provides program oversight and supervision to clients who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social, behavioral and psychological problems. Autonomy, maturity, sound judgment, and creativity are required to help identify and monitor policies and milieu activities that will meet the complex needs of both patients and staff.

Personal Contacts

Contacts are with members of the treatment team, patients, significant others of the clients, Board of Directors, representatives of various community agencies specializing in the treatment of chemical abuse and related community representatives including lawyers, probation officers, and other court officials. All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of alcohol and drug abuse patient records.

Physical Demands

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear, and use hands and fingers to manipulate writing utensils and keys on a keyboard. The employee is regularly required to stand, walk, reach with hands or arms, stoop, kneel, crouch and/or move a maximum of 20 lbs. Occasional heavy lifting may be required.

Working Environment

Most working hours are spent indoors in offices or meeting rooms. Occasional supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities may be required.

Benefits

Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents.

In addition, Lifeline Connections provides employer‑paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full‑time employees and eligible part‑time employees may also enroll in our 401(k) retirement plan, helping support long‑term financial wellness.

Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full‑time and part‑time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work‑life balance and employee well‑being.